Ready to kick your career up a notch? We're in search of a Sales Executive who's anything but ordinary. If you've got the gift of the gab, a knack for closing sales, and the energy to match, we want you!

You’ll play a big part in keeping our customers protected by offering a handy insurance plan that covers household appliances from accidental damage and breakdowns. Whether it’s keeping the kids’ school uniforms clean or making sure dinner’s always in the oven on time, it’s important that our customers’ appliances are always running smoothly.

And it’s not all work and no play! Our sales social calendar is loaded with activities to keep you fired up. From team nights out, to awards nights, we know how to have a good time! And when you’re ready to level up, we're here to help you succeed! We offer loads of progression opportunities for you to take your career to the next step. Did you know, 100% of our sales managers have been promoted internally?

So what else is in it for you?

• Uncapped commission? Tick!
• Remote working after 6 months? Tick!
• Sociable working hours Mon - Fri 8.30am-5pm? Tick!
• Realistic and achievable targets designed to be achieved? Tick!

We offer a competitive basic salary of £29,545.40 but we want you to earn what you deserve from day one. 85% of our team took home £50K OTE last year, and our top earners over £65K - wow!

Here's What You Can Expect To Be Doing

You’ll be on a dialler, speaking to over 60 customers a day, after the point of sale, to find out

After digging into the nitty-gritty, you’ll share the many perks of our AO Care Plan and get them on board, meaning our customers have peace of mind and you hit your targets, win win!

Nobody likes a pushy salesperson, so you’ll take a consultative approach with our customers. We trust you, and your experience, to get the best results.

A Few Things About You

• You’re current working in a like for like, fast-paced, outbound sales environment
• You’ve got the drive to hit your goals, both in and out of work
• You’re highly money motivated and love working towards weekly sales targets
• You have the ability to effectively objection handle, and can turn past failings into lessons for success
• You’re resilient and have a positive mindset

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

Our Day Shift Supervisors ensure that our warehouse operation always runs smoothly and that each one of our customers receives their appliance on time, every time. You will be responsible for ensuring that our delivery and installation runs are prepped to go out each morning and supported via tracking any issues which may arise throughout the day.

A hands-on approach is required to support our self-loading depot and you will ensure that all our vehicles are road worthy, legal and compliant whilst providing on-going support to our Drivers, Quality and People teams.

• Salary: £26,000.00 - £29,000.00 per annum
• Hours: 5 on 3, 5 on 2 off and 1pm-10pm, (40 hours per week)
• Job Type: Full time and permanent contract
• Location: Northfleet Industrial Estate, Lower Road, Northfleet,Gravesend, DA11 9SR

Here's What You Can Expect To Be Doing

• Complete in-house reports for the Depot Manager daily
• Check that all vehicles leaving the depot are secure and meet required transport legislation requirements
• Ensure that all members of the team both employed and self-employed are complying with the training that they have received
• Complete alcohol testing when required
• Communicate with our Drivers, handling any queries efficiently and in a professional manner
• Transport Debriefing duties of vehicles returning from delivery and installation runs
• Take responsibility for managing the transhipping and reloads

A Few Things About You

• Understand transport legislation and logiscs operation
• Able to build good relationships with people even when under pressure
• Challenge any vehicle issues or damages with our Drivers
• Able to make decisions in the absence of the Depot Manager to drive performance and service
• React quickly to information and be able to solve problems independently
• Good communication skills both verbally and written
• Competent use of Microsoft, particularly Excel

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.
We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

• 31 days holiday
• 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.

Hit the Road with AO!

AO is seeking a dedicated and experienced Class 1 Driver to support our nationwide operations. In this role, you will be responsible for the safe and timely delivery of goods to our Logistics HQ in Crewe, ensuring all items arrive in pristine condition.

We’re looking for reliable, experienced drivers who take pride in their work and are committed to delivering outstanding service. If that sounds like you, we’d love to hear from you.

• Salary: £18.01 per hour
• Job Type: Permanent Contract
• Shift Pattern: 4 on 4 off / 39.4 hours per week

A Few Things About You

• Current and Valid CPC and DIGI TACHO
• No more than 6 penalty points (no IN, DR Or DD Codes)
• Excellent level of English
• Good knowledge of the UK road network
• Good timekeeping

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• 24 days holiday with the option to buy more
• Staff discount at ao.com & discounted gym offers
• Matched pension - contribute 5% of your annual salary and we'll do the same
• Enhanced Maternity, Paternity and Adoption Packages
• Help @ Hand scheme - virtual GP, mental health support, physiotherapy etc
• Health and dental package
• Chance to win free tickets to the AO arena each month

To see all our benefits and perks, visit our AO Benefits page.

In a fast-moving logistics environment, accuracy isn’t just a benefit, it’s a necessity. As a Stock Controller Days, you will play a critical role in ensuring the integrity of our stock, supporting smooth operations across the warehouse, and acting as a key point of control for goods in, inventory accuracy, and reporting.

This is a role for someone who thrives in a structured, data-driven environment, yet is adaptable when things shift because in warehousing, they often do.

Here's What You Can Expect To Be Doing

What You’ll Be Doing

In this role, you will:

• Ensure all inbound documentation aligns with system entries, accurately assigning trailers to the appropriate bays. Promptly identify, report, and action any discrepancies in a timely manner, maintaining operational flow in a fast-paced warehouse environment.

• Manage inbound shipments via the Goods In Dashboard, processing items from JIT, KLS, 3rd Party, and Bulk suppliers, while escalating any discrepancies to Customer Service, Finance, and Returns.

• Conduct inventory investigations using the Warehouse Management System (GEAC) to resolve physical/system stock discrepancies including negative balances, order errors, and missing or excess stock, among other inventory-related anomalies that may arise.

• Generate and manage inventory reports, ensuring they are completed on schedule, prioritised effectively during busy periods, and maintained to a high standard of accuracy.

• Handle 3rd Party product-specific processes, including inbound management, investigations, and reporting, according to internal protocols.

Your efforts will directly support the business in delivering operational excellence, reducing stock loss, and maintaining high levels of inventory accuracy.

A Few Things About You

We are seeking a detail-oriented, proactive individual who brings structure and reliability to fast-paced operations. You’ll need to work well under pressure, communicate effectively, and have a strong sense of ownership for your tasks.

• ------------------------

Key Competencies

Competency

Description

Analytical Thinking

Ability to identify discrepancies and investigate root causes methodically.

Data Analysis

Comfortable working with numerical data and warehouse systems.

Communication Skills

Confident in communicating with cross-functional teams to resolve issues.

Technical Proficiency

Desirable: Experience with Microsoft 365. Strong experience with WMS and MS Excel is preferred; ability to quickly learn new systems is essential.

Problem Solving

Able to take initiative in resolving stock-related challenges and anomalies.

High-Pressure Performance

Works well during busy periods without sacrificing accuracy.

Organisational Skills

Can manage multiple streams of work and meet operational deadlines.

Attention to Detail

High level of accuracy in both data entry and physical stock control.

Deadline Management

Ensures timely completion of investigations, reports, and processing tasks.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU..

Our Benefits

As an AO employee you can take full advantage of our benefits package. As well as fundamental benefits, like pensions and holidays, we have designed our "AO Perks" to help you out financially, make your work life a little easier or make your home life a lot more fun.

As a BI Developer, you’ll help turn data into clear insights that support decision‑making across the business. You’ll work on analytical solutions that shine a light on how we operate and help teams make smarter, data‑led choices.

We’re on an exciting journey, building new ways of working, clearer ownership, and modern technology, with a big focus on developing our cloud‑based data platform.

You’ll follow best practice, support your fellow BI Developers, and play an active role in the team. That means helping prototype new ideas, building data models, reports and visualisations, and bringing new data into our BI tools. You’ll also work closely with our Data Platform and Data Engineering teams to make sure our data setup keeps pace with the needs of the business.

Here's What You Can Expect To Be Doing

You’ll work closely with teams across the business to understand what they need from their data and make sure our BI solutions support real business goals. That includes designing clear, intuitive visualisations for analysts, building and maintaining strong data models across different areas of the business, and making sure our reporting is fast, scalable and easy to use. You’ll also play a part in improving how we work by spotting opportunities to refine BI processes and strengthen data‑led decision‑making.

Alongside this, you’ll support the move to our modern cloud data platform, following best practice and agreed standards to keep our solutions secure, compliant and maintainable. You’ll look after clear technical documentation, respond quickly to BI incidents and change requests, and help keep quality high by sticking to coding standards and design patterns. Overall, you’ll help make sure our BI setup is reliable, consistent and ready to grow with the business.

A Few Things About You

• You’re genuinely into data and take pride in delivering clear, high‑quality insights.
• You’re a strong communicator who can explain complex ideas in a simple, practical way.
• You work well in agile teams and enjoy collaborating with others to get results.
• You enjoy solving problems and finding smarter ways to tackle challenges.
• You’re adaptable, comfortable with change, and happy switching priorities when needed.
• You’re curious about new tools and trends and keen to keep learning.
• You’ve got great attention to detail and care about getting things right.

What you’ll need:

• Solid experience with BI tools like Power BI, Sigma, or similar.
• Strong SQL skills and a good understanding of data warehousing and databases.
• A working knowledge of ETL processes (such as SSIS, AWS Glue or DBT).
• Experience supporting or building data models.

Nice to have (we can help you get there)

• Experience with modern data platforms like Snowflake or Databricks.
• Exposure to AWS services such as S3, Lambda or MSK.
• An interest in AI‑driven analytics tools.
• Experience with big data technologies like Hadoop or Spark.
• An understanding of data governance and data quality principles.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GPs, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

We’re looking for a hands‑on Infrastructure Platform Engineer to join our online retail tech team. You’ll be designing, building and running the platforms that keep our website, warehouses and delivery operations ticking along. From keeping things secure and scalable to making sure our systems are reliable when customers need us most, your work will play a big part in delivering a smooth, hassle‑free shopping experience every day.

Here's What You Can Expect To Be Doing

You’ll be responsible for keeping our core infrastructure running smoothly day to day, whether that’s monitoring the health of servers and storage, managing access and permissions, or rolling out upgrades and changes in a safe, well‑controlled way. You’ll work closely with support teams to troubleshoot and resolve issues quickly, helping minimise downtime and keep our systems reliable during peak trading. A big part of the role is also about protecting our data — managing backups across on‑prem and cloud environments, testing restores, and contributing to strong disaster recovery plans so we’re ready for anything.

Alongside this, you’ll design and build scalable, secure infrastructure that supports our growing business. That includes managing and optimising cloud platforms like AWS and Azure, deploying compute, storage and serverless services, and using Infrastructure as Code and automation to keep things consistent and repeatable. You’ll collaborate with engineers across the business, bringing platform expertise to projects, embedding security and compliance best practice, and keeping clear documentation so everyone knows how things work and why.

A Few Things About You

Required

• Experience as an Infrastructure Engineer working in e‑commerce or online retail environments.
• Strong understanding of Active Directory, servers, storage, networking, and virtualisation.
• Hands-on experience with AWS or Azure.
• Solid knowledge of networking fundamentals including TCP/IP, DNS, VPN, routing, switching, and firewalls.
• Proficiency with Windows and Linux server platforms.
• Experience with monitoring tools and performance optimisation.
• Good understanding of cybersecurity principles.
• Strong troubleshooting skills and effective communication abilities.

Preferred

• Certifications: AWS Solutions Architect, Azure Administrator, Commvault, or CompTIA Security+.
• Experience with e‑commerce, order management, or warehousing systems.
• Understanding of web architectures and load balancing.
• Scripting experience with PowerShell, Python, or Bash.
• Experience using Infrastructure as Code tools such as Terraform or CloudFormation.
• Production experience with AWS Backup and Commvault.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

At AO, we’re all about doing things brilliantly, and that means delivering our strategy with clarity, pace, and real impact.

As Head of Group Programmes, you’ll play a pivotal role in making that happen. This is a group wide position focused on bringing structure to how we plan, deliver and track our most important initiatives. You’ll connect the dots across the business, ensure we’re aligned on priorities, and help teams execute at their best, without duplication or wasted effort.

A huge part of this role is relationships. You’ll work closely with senior leaders and teams across AO, bringing people together, keeping everyone focused on the same outcomes, and making collaboration count.

Our people are our superpower, and we’re unstoppable when we’re together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we’re together

Here's What You Can Expect To Be Doing

Driving strategy delivery & performance;

• Own the rhythm of strategy management, tracking progress, calling out what’s on or off track, and helping teams course correct
• Create a clear, real time view of priorities, milestones, risks and dependencies so leaders can make informed decisions

Helping leaders shape and land initiatives;

• Support leaders in defining clear objectives, plans, and measures of success
• Connect activity across teams to ensure work is sequenced effectively and delivered end to end
• Help refine and present plans so decisions are faster, clearer and more impactful

Keeping the organisation aligned;

• Maintain alignment across the business, especially as priorities evolve
• Spot overlaps, duplication, and gaps early, simplifying before they become issues

Building delivery capability;

• Strengthen how we deliver by embedding consistent ways of working, governance and planning
• Improve execution over time, not just for individual programmes, but across the Group

Providing insight, foresight and challenge;

• Identify risks, inconsistencies and emerging challenges early
• Act as a trusted advisor, bringing options, trade offs and recommendations
• Ensure decisions are grounded, joined-up and focused on outcomes

A Few Things About You

• You’re a natural relationship-builder who brings people together and builds trust quickly
• You’ve led programmes, portfolios or strategy delivery in complex organisations and know what great execution looks like
• You’re confident holding teams to account, challenging constructively and focusing on outcomes
• You’re structured and decisive, able to simplify complexity into clear next steps
• You’re comfortable working with senior leaders and making decision-making easier
• You have strong judgement and focus on what really matters

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!
• Flexible benefits; including 9% employer pension contribution and private healthcare
• Opportunity to particiapte in the AO incentive programme
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

We’ve on the lookout for a Demand Planner to join our fast moving Supply Chain team here at AO. If you love data, numbers, problem solving, and making things run like clockwork, you’ll fit right in.

As our new Demand Planner, you’ll take full ownership of a key category in our MDA area. You’ll be the person making sure we’ve always got the right products at the right time. You’ll dive into the numbers, spot trends early, and use your insight to shape accurate, confident forecasts. And because strong relationships are a big part of how we work, you’ll collaborate closely with teams across AO, as well as our suppliers and partners, to keep communications clear and our stock flowing smoothly.

And because we’re big believers in helping our people grow, you’ll have loads of opportunity to develop. Whether you want to level up your technical expertise, build on your Supply Chain know how, or take on new challenges across the business, your development is important.

Our people are our superpower, and we’re unstoppable when we’re together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we’re together

Here's What You Can Expect To Be Doing

• Work closely with the Buyer to collaboratively forecast your category range
• Attend supplier meetings to agree forecast plans, intake requirements, and discuss performance
• Manage range changes, ensuring a smooth and well planned transition between outgoing and incoming lines
• Build and maintain strong working relationships with both internal teams and external partners
• Support promotional planning to deliver effective and well executed activity
• Provide weekly performance updates from your category to senior management
• Maintain accurate data within Relex, our forecasting and replenishment system
• Consistently work towards key Supply Chain KPIs, including Forecast Accuracy, Availability, and Excess Stock

A Few Things About You

• You'll have experience working within a trade or supply environment
• Are you highly organised with exceptional attention to detail
• You’re confident using Microsoft Office, with strong skills in Excel and ordering systems
• Be able to use your initiative to get things done and communicate clearly with others
• You'll build strong, positive relationships with both stakeholders and suppliers

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

AO - The Ultimate Destination for Your Career!

Imagine a life where your professional and personal responsibilities blend seamlessly. Our Nights Team Leaders experience just that! By collaborating closely with our day shift team, you will engage directly in maintaining the smooth functioning of our operations.

Seize this opportunity to make a significant impact and advance your career!

Salary: £32,420.57 per annum

Shift pattern: 4 on 4 off shift pattern

Hours: 40.25 hours per week

Start and finish time: 6.00pm - 6.00 am

Job Type: Full time and permanent contract

Location: Unit 1, G-Park Stoke, Meir, Stoke-On-Trent, Staffordshire, ST3 7TU

Here's What You Can Expect To Be Doing

You will:

• Monitor the quality of work that our operatives carry out and manage performance.
• Ensure products are handled correctly and in line with manual handling guidelines.
• Complete investigations and rectify any possible discrepancies.
• Take responsibility for administration duties, where needed.
• Provide support with HR functions such as disciplinary meeting fairly and consistently.
• Be responsible for the site’s cleanliness and maintenance.
• Keep track of your team’s performance and be able to offer upskilling opportunities.

A Few Things About You

Have a good understanding of safe loading and manual handling techniques.

Experience supporting and training new starters, especially around Safe Systems of Work and key Health & Safety basics.

Clear, confident communication-sharing priorities, giving great handovers, and keeping operations flowing.

A hands on team player, who can organize tasks, support colleagues, and get stuck in.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our Benefits are designed to cover the moments that matter to Aoers. From health and wellness to giving back - you'll be rewarded inside and outside of work.

• Holidays; 24 days
• Pension; contribute 5% of your annual salary and we'' do the same, giving you a little extra support for the future
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & Wellbeing; Discounted gym membership, and our Help @Hand scheme give you access to virtual GPs, Mental Health support and much more.
• Discounts; Exclusive discounts across our product range
• Family leave; Enchance Maternity, paternity and adoption leave.

Our Resource Planning team plays a huge part in helping AO deliver brilliant service every day. As our Resource Planning Manager (Scheduling & Real‑Time), you’ll lead the team responsible for turning forecasts into workable schedules and keeping performance on track throughout the day.

You’ll be accountable for how we plan, deploy and flex our people in real time, making sure we’re always set up to meet customer demand while keeping colleague experience front of mind. It’s a role where your decisions genuinely matter, as you'll be influencing service levels, efficiency and engagement across our contact centres.

Our people are our superpower, and we’re unstoppable when we’re together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we’re together.

Here's What You Can Expect To Be Doing

• Owning the end to end scheduling process across all contact centre areas, aligned to forecasted demand and business priorities
• Designing and maintaining effective shift patterns, balancing operational needs with colleague preferences
• Optimising schedules by managing all proactive and reactive shrinkage to maximise productivity and service
• Ensuring schedules are delivered on time and in line with agreed planning timelines
• Leading the Real Time team, monitoring intraday performance and taking decisive action to protect service levels
• Managing same day resource movement, including queue and skill changes
• Responding confidently to unexpected events such as spikes in demand or system issues
• Driving strong real time adherence, making sure operational teams act quickly on intraday actions
• Tracking adherence and intraday KPIs, turning insight into clear recommendations for improvement
• Working closely with Forecasting and Operational leaders to keep plans and delivery aligned

A Few Things About You

• Solid experience in resource planning, scheduling and real time management within a contact centre/business operation
• Strong influencing skills, with the confidence to challenge, advise and gain buy in
• A data led mindset, using insight to guide decisions and improvements
• The ability to stay calm, focused and agile when plans change
• Excellent collaboration and communication skills
• Proven people leadership experience, with a passion for developing high performing teams

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

Hit the Road with AO!

AO is seeking a dedicated and experienced Class 1 Driver to support our nationwide operations. In this role, you will be responsible for the safe and timely delivery of goods to one of our 17 depots across the UK, ensuring all items arrive in pristine condition.

We’re looking for reliable, experienced drivers who take pride in their work and are committed to delivering outstanding service. If that sounds like you, we’d love to hear from you.

• Salary: £15.62 per hour with an increase to £16.15 after 6 months
• Job Type: Permanent Contract
• Shift Pattern: Monday to Friday/ 10 hour PM Shifts

Salary increase to £16.15 after 6 months

A Few Things About You

• Current and Valid CPC and DIGI TACHO
• No more than 6 penalty points (no IN, DR Or DD Codes)
• Excellent level of English
• Good knowledge of the UK road network
• Good timekeeping

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• 33 days holiday with the option to buy more
• Staff discount at ao.com & discounted gym offers
• Matched pension - contribute 5% of your annual salary and we'll do the same
• Enhanced Maternity, Paternity and Adoption Packages
• Help @ Hand scheme - virtual GP, mental health support, physiotherapy etc
• Health and dental package
• Chance to win free tickets to the AO arena each month

To see all our benefits and perks, visit our AO Benefits page.

At AO, we believe doing the simple things well makes a big difference. That’s why we focus on making every interaction easy, enjoyable and better than expected -and our CRM team is right at the heart of that journey.

We’re on the lookout for a CRM Executive to help bring engaging, relevant campaigns to life across Mobile Phones Direct, Affordable Mobiles, Buy Mobiles, and our AO B2B customers.
Working closely with our CRM Manager, you’ll help plan and deliver smart, multi channel campaigns across email, SMS, social and print. From welcoming new customers and sharing exciting offers, to re engaging lapsed audiences and rewarding loyal ones, you’ll help turn everyday communications into meaningful relationships. Building long term loyalty, increasing lifetime value, and giving customers lots of reasons to keep choosing AO.

Our people are our superpower, and we’re unstoppable when we’re together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we’re together!

Here's What You Can Expect To Be Doing

• Working closely with key business stakeholders to gather requirements for new business wide campaigns and support manufacturer campaigns.
• Assisting the CRM Manager with planning out the content for each of our newsletter campaigns.
• Writing the email newsletter briefs to ensure the creative team know what we need from them.
• Managing feedback on creative designs and copy from key stakeholders and feeding these amends back to the creative team.
• Build emails within our ESP platform Emarsys using drag and drop templates.
• Schedule email build time with the Email Development team for more complex builds.
• Brief the Email Development team on build requirement and supply them with the assets in good time.
• Testing the links in each proof email.
• Scheduling emails for broadcast.
• Record and report on key email KPIs (open rate, click rate, bounce rate, orders and revenue).
• Execute the testing plan and report learnings back to Senior stakeholders on a weekly basis.
• Work closely with the CRM Manager to understand the behaviour and value of customer segments.

A Few Things About You

• Highly organised, with the ability to juggle multiple priorities and deliver against deadlines in a fast‑paced commercial environment.
• Strong attention to detail, ensuring feedback is gathered, recorded, and communicated accurately at every stage.
• Confident communicator, comfortable building relationships and liaising effectively with senior stakeholders.
• Self‑motivated and results‑driven, taking ownership of tasks and consistently seeing them through to completion.
• Experience in a similar role, with hands‑on use of enterprise‑level CRM systems to manage data and processes efficiently.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

Our Warehouse Operatives play a key part in ensuring that our customers receive the right appliances in perfect condition and that all of our vehicles are loaded correctly. As one of our Warehouse Operatives, you will report directly into the Nightshift Supervisors and need to be able to work well in a busy team.

We offer excellent internal development opportunities and we provide full training on site.

• Salary: £13.29 per hour / £25,798.00 per annum
• Hours: 4 on 2 off Shift Pattern working 11:30pm- 8:00am (37.33 hours per week)
• Job Type: Full time and permanent contract
• Location: Unit 1, Cavans Way, Binley, Coventry, CV3 2SF

Here's What You Can Expect To Be Doing

• Working to deadlines unloading products from the trailers and loading onto 3.5t and 7.5t delivery vehicles using the correct process
• Assigning the products to the correct delivery vehicles using pick sheets
• Checking that trailers going back to Head Office are loaded correctly
• Using the correct manual handling techniques and safe systems of work in line with H&S training
• Comfortable with handling large appliances and completing heavy manual handling
• Limit any potential damages by handling appliances in line with training
• Reporting any accidents, product issues or damages
• Other general warehouse responsibilities

A Few Things About You

While working it is important that we all work together to stay motivated throughout the shift, therefore you must be able to work independently and work well within a team.

• Previous warehouse experience is preferred

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

• 31 days holiday
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.

#LI-MC1

At AO, we don’t just deliver appliances—we deliver awesome. Our people are the heartbeat of everything we do, and we’re all about creating a workplace where you can be your best self.

We’re currently recruiting FLT Drivers to join our Nights Team in Crewe, with training provided to operate 2-2.5t trucks or out 1.6 FLT vehicles and you’ve got the skills and the motivation, we’ve got a role that makes every shift count.

• Salary:£12.79 - £13.49 per hour
• Hours:40.25 per week.
• Shift pattern: 4 on 4 off (rotational shift pattern)
• Start/Finish time: 6.00am- 6.00pm

Here's What You Can Expect To Be Doing

• Employ manual handling techniques and adhere to a safe work system as per H&S training.
• Handle Large appliances and manage heavy manual tasks with confidence.
• Minimise potential damage by following training guidelines for appliance handling.
• Report accidents, product issues or damage-related issues.
• Perform general warehouse duties.

A Few Things About You

Teamwork is essential for maintaining motivation throughout shifts, so you should be able to work independently wile also collaborating effectively with others

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our Benefits are designed to cover the moments that matter to Aoers. From health and wellness to giving back - you'll be rewarded inside and outside of work.

• Holidays; 24 days
• Pension; contribute 5% of your annual salary and we'' do the same, giving you a little extra support for the future
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & Wellbeing; Discounted gym membership, and our Help @Hand scheme give you access to virtual GPs, Mental Health support and much more.
• Discounts; Exclusive discounts across our product range
• Family leave; Enchance Maternity, paternity and adoption leave.

To see all our benefits and perks, visit our AO Benefits Page.

At AO, we don’t just deliver appliances—we deliver awesome. Our people are the heartbeat of everything we do, and we’re all about creating a workplace where you can be your best self.

We’re currently recruiting FLT Drivers to join our Day Team in Stoke, with training provided to operate 2-2.5t trucks. If you’ve got the skills and the motivation, we’ve got a role that makes every shift count.

• Salary:£14.29 per hour
• Hours:40.25 per week.
• Shift pattern: 4 on 4 off (rotational shift pattern)
• Start/Finish time: 6.00pm- 6.00am

Here's What You Can Expect To Be Doing

• Employ manual handling techniques and adhere to a safe work system as per H&S training.
• Handle Large appliances and manage heavy manual tasks with confidence.
• Minimise potential damage by following training guidelines for appliance handling.
• Report accidents, product issues or damage-related issues.
• Perform general warehouse duties.

A Few Things About You

Teamwork is essential for maintaining motivation throughout shifts, so you should be able to work independently wile also collaborating effectively with others

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our Benefits are designed to cover the moments that matter to Aoers. From health and wellness to giving back - you'll be rewarded inside and outside of work.

• Holidays; 24 days
• Pension; contribute 5% of your annual salary and we'' do the same, giving you a little extra support for the future
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & Wellbeing; Discounted gym membership, and our Help @Hand scheme give you access to virtual GPs, Mental Health support and much more.
• Discounts; Exclusive discounts across our product range
• Family leave; Enchance Maternity, paternity and adoption leave.

To see all our benefits and perks, visit our AO Benefits Page.

At AO, we don’t just deliver appliances—we deliver awesome. Our people are the heartbeat of everything we do, and we’re all about creating a workplace where you can be your best self.

We’re currently recruiting FLT Drivers to join our Day Team in Stoke, with training provided to operate 2-2.5t trucks. If you’ve got the skills and the motivation, we’ve got a role that makes every shift count.

• Salary:£13.29 per hour
• Hours:40.25 per week.
• Shift pattern: 4 on 4 off (rotational shift pattern)
• Start/Finish time: 6.00am- 6.00pm

Here's What You Can Expect To Be Doing

• Employ manual handling techniques and adhere to a safe work system as per H&S training.
• Handle Large appliances and manage heavy manual tasks with confidence.
• Minimise potential damage by following training guidelines for appliance handling.
• Report accidents, product issues or damage-related issues.
• Perform general warehouse duties.

A Few Things About You

Teamwork is essential for maintaining motivation throughout shifts, so you should be able to work independently wile also collaborating effectively with others

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our Benefits are designed to cover the moments that matter to Aoers. From health and wellness to giving back - you'll be rewarded inside and outside of work.

• Holidays; 24 days
• Pension; contribute 5% of your annual salary and we'' do the same, giving you a little extra support for the future
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & Wellbeing; Discounted gym membership, and our Help @Hand scheme give you access to virtual GPs, Mental Health support and much more.
• Discounts; Exclusive discounts across our product range
• Family leave; Enchance Maternity, paternity and adoption leave.

To see all our benefits and perks, visit our AO Benefits Page.

We are recruiting individuals to join our night shift team on a Full-Time, Permanent Contract to support our Warehouse in Crawley.

As a Warehouse Operative, you will be supporting our Home Delivery operation by loading products from the warehouse into AO delivery vans ready to be delivered to our customers the next day.

• Salary: £27,894.46per annum
• Shift pattern: 5 on 3 off 5 on 2 off
• Hours: 12.00am-8.30am (37.33 hours per week)
• Job Type: Full time and permanent contract
• Location: Unit 200 Focal Point, Fleming Way, Crawley, West Sussex, RH10 9DF

Here's What You Can Expect To Be Doing

• Unloading appliances from trailers into the warehouse
• Loading appliances from the warehouse into delivery vans
• Using warehouse equipment such as Sack Barrows to move appliances
• Manual handling
• Adhere to all Health and Safety procedures
• Report any accidents, product issues or damages
• Strong teamwork

A Few Things About You

While working it is important that we all work together to stay motivated throughout the shift, therefore you must be able to work independently and work well within a team.

• Previous warehouse experience is preferred but not essential (full training is provided onsite)
• Be able to build strong internal and external relationships to support you to deliver your role.
• Work well under pressure and be able to quickly offer solutions to resolve any issues.
• Good communication skills both written and verbally.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

• 31 days holiday
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.

As a Team Leader in Client Support, you’ll be right at the heart of how we deliver brilliant service every day. You’ll guide, support and motivate a team of advisors who look after our admin, email and telephone workflows — making sure everything is accurate, efficient and delivered with the AO sparkle.
You’ll keep the team on track, jump in when things get tricky, and create a positive environment where everyone knows what "great" looks like and feels confident delivering it. You’ll be the go-to person for quality, performance, coaching and escalation support, helping your advisors grow while keeping our customers and partners happy.

Here's What You Can Expect To Be Doing

Leading and supporting a team of advisors across administrative tasks, email handling and telephone contacts, helping them consistently deliver their best work.
Coaching advisors through regular 1:1s, performance reviews and ongoing development conversations.
Creating a motivated, high‑performing team environment where people feel valued, supported and clear on expectations.
Managing attendance and conduct in line with AO policies, always taking a fair and people‑first approach.
Carrying out regular quality checks to ensure written communication, administration and data accuracy meet AO standards.
Ensuring full process compliance so all work is consistent, efficient and customer‑ready.
Owning daily work allocation to keep priorities clear, workloads balanced and SLAs on track.
Managing escalations involving complex admin issues or errors, resolving them calmly, clearly and efficiently.
Driving continuous improvement in accuracy, productivity and overall team delivery.
Embedding a culture where ownership, quality and SLA performance matter every day.

A Few Things About You

You’re an experienced people leader who enjoys coaching, developing and motivating others.
You’re confident managing performance, attendance and conduct in a fair, consistent and supportive way.
You have a strong eye for detail and take pride in quality, accuracy and compliance.
You’re comfortable working with SLAs and understand what it takes to consistently meet (and exceed) them.
You’re organised and confident juggling priorities, workloads and deadlines.
You handle escalations calmly and take ownership of resolving issues end‑to‑end.
You maintain strong knowledge of systems, tools and processes so you can confidently support your team.
You’re motivated by continuous improvement and helping your team grow in confidence, accuracy and productivity.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.

• 25 days holiday (Excluding Bank Holidays)

• At least 5% contribution pension scheme*

• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

At AO, we make things simple - and that applies just as much to tax as it does to helping customers find the right fridge.

We’re looking for a Tax Accountant to join our Group Finance team and play a key role in keeping our UK tax compliance running smoothly. Reporting into the Tax Manager, you’ll support both direct and indirect tax responsibilities, helping ensure we stay compliant, accurate and well‑prepared in a constantly changing tax landscape.

This role is a great opportunity to deepen your tax compliance and tax accounting experience, working across VAT, corporate tax and employment taxes, while also getting involved in a variety of commercial and project‑based work. You’ll work closely with finance teams across the business, helping solve problems, improve processes and make sure tax considerations are built into decision‑making from day one.

You’ll be someone who enjoys detail, likes understanding how things work end‑to‑end, and feels comfortable balancing routine compliance with more ad‑hoc, interesting challenges.

Our people are our superpower, and we’re unstoppable when we’re together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we we’re together!

Here's What You Can Expect To Be Doing

Your day‑to‑day will be varied, but you’ll mainly be focused on tax compliance, tax accounting and supporting wider business initiatives, including:

Tax compliance & reporting

• Reviewing, validating and submitting UK VAT returns prepared by finance teams across the Group
• Supporting VAT cashflow forecasting and helping the business understand timing and impacts
• Assisting with corporate tax compliance, including preparation and review of computations and returns
• Supporting more complex filings such as capital allowances, CIR, CBCR and Pillar 2
• Assisting with the preparation of RDEC claims and related documentation
• Supporting annual employment tax reporting, including compliance submissions and reconciliations
• Helping manage responses to HMRC queries, audits and information requests

Tax accounting

• Supporting interim and year‑end tax provisioning, including deferred tax calculations
• Assisting with tax disclosures under IFRS, ensuring figures are accurate, well‑supported and clearly documented
• Working closely with Group Reporting to ensure tax balances are correctly reflected in the accoun

Supporting the wider business

• Providing tax input on new commercial activity, contracts, process changes and one‑off transactions
• Supporting tax aspects of systems or process improvements
• Helping keep tax policies, working papers and controls clear, consistent and audit‑ready
• Getting involved in ad‑hoc projects to support the Tax Manager and the wider Finance team

A Few Things About You

Tax experience

ATT or CTA qualified (or very close to qualification)

UK tax experience, gained in either VAT, corporate tax or mixed tax compliance * Hands‑on experience with tax compliance processes, returns and calculations

• Exposure to tax accounting, provisions or year‑end reporting (or a strong desire to develop this area)
• Experience gained in practice or in‑house is welcome

Core skills & strengths

• Strong analytical skills with the ability to interpret and sense‑check numbers
• High level of attention to detail, with confidence in reviewing others’ work
• A solid understanding of IFRS accounting (or the ability to build this quickly)
• Intermediate Excel skills, including working with large datasets and reconciliations
• Clear, confident communication skills - able to explain tax matters in a way that makes sense to non‑tax colleagues
• Organised, proactive and comfortable juggling deadlines

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

At AO, we’re on a journey with equity, diversity and inclusion - and this role is a big part of where we’re heading next.

As our ED&I Coordinator, you’ll be the engine behind our inclusion commitments, helping us move from good intentions to meaningful, practical action. This is a hands‑on role where you’ll work across the business, bringing people with you, building trust, and making the case for inclusion in a way that genuinely lands.

What matters most is that our approach is authentic, our people are listened to and have the opportunity to help shape our agenda. That’s precisely why this role matters. We need someone who is pragmatic and persuasive; someone who can bring people along, build trust with colleagues at all levels, and make the case for inclusion in a way that connects with real business needs. You won’t always be preaching to the converted - you’ll also be winning people over, with a wider team beside you working in partnership.

Working within our People team, you will help coordinate our employee networks, support the delivery of our D&I commitments, manage external partnerships and help embed inclusive practices across AO Group.

Our people are our superpower, and we’re unstoppable when we’re together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we we’re together!

Here's What You Can Expect To Be Doing

Supporting employee networks and community

• Helping our employee resource groups (ERGs) stay active, representative and well supported
• Coordinating the set‑up of new forums where there’s a clear need
• Acting as a key link between ERGs and the Group HR Director, ensuring strong two‑way communication
• Representing AO at relevant community events and with external partners, helping build our profile as an inclusive employer

Turning strategy into action

• Supporting the delivery of AO’s ED&I strategy, translating commitments into prioritised, practical action plans
• Project‑managing ED&I workstreams, keeping things on track and stakeholders informed
• Working with colleagues across the business to ensure our priorities reflect the lived experience of AOers
• Contributing to the review and update of people policies and guidance, in line with ED&I best practice and legislation

Insight, data and reporting

• Co-ordinating focus groups, surveys and consultations to understand AOer experiences
• Analysing data to identify trends, inform priorities and measure progress
• Supporting regular ED&I reporting against agreed objectives
• Keeping up to date with national policy, research and sector best practice, and sharing learning with the wider team

Education and everyday inclusion

• Working with Learning & Development to build and coordinate ED&I learning for AOers and relevant stakeholders
• Acting as a trusted source of advice for colleagues on equality and inclusion topics
• Helping embed ED&I best practice into everyday ways of working across AO Group
• Supporting inclusion across the employee lifecycle, influencing and educating teams to drive lasting change

A Few Things About You

• A strong understanding of equity, diversity and inclusion principles, including bias, privilege, social mobility and intersectionality
• Experience coordinating ED&I projects or programmes of work, with a proactive and organised approach
• Confident building relationships and influencing colleagues at all levels, even where ED&I isn’t a familiar topic
• A tactful, empathetic style and the ability to handle sensitive conversations with care
• Sound knowledge of People and HR processes, with focus on embedding inclusive practice across the employee lifecycle

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

At AO, we don’t just deliver appliances — we deliver awesome. Behind every great delivery is a brilliant team, and we’re proud to create a place where people feel supported, valued, and able to be their best.

We’re looking for skilled FLT Drivers to join our Nights Team in Alsager. If you’re safety‑focused, reliable, and up for learning, we’ll give you the tools, training, and support to succeed — including training on 2-2.5t trucks.

What you’ll love about the role:

• Pay: £14.29 per hour
• Hours: 40.25 hours per week
• Shift pattern: 4 on / 4 off (rotational)
• Shifts: 6:00pm - 6:00am

Learn more. Earn more. Be more. 🚀

We invest in our people. That’s why you’ll have the chance to train on our 2.5t trucks and earn incentives while you upskill to become one of our Bulk Drivers:

• Month 1: £150
• Month 2: £150
• Month 3: £200

Earn up to £500 while training and developing your skills.

Here's What You Can Expect To Be Doing

• Employ manual handling techniques and adhere to a safe work system as per H&S training.
• Handle Large appliances and manage heavy manual tasks with confidence.
• Minimise potential damage by following training guidelines for appliance handling.
• Report accidents, product issues or damage-related issues.
• Perform general warehouse duties.

A Few Things About You

Teamwork is essential for maintaining motivation throughout shifts, so you should be able to work independently wile also collaborating effectively with others

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our Benefits are designed to cover the moments that matter to Aoers. From health and wellness to giving back - you'll be rewarded inside and outside of work.

• Holidays; 24 days
• Pension; contribute 5% of your annual salary and we'' do the same, giving you a little extra support for the future
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & Wellbeing; Discounted gym membership, and our Help @Hand scheme give you access to virtual GPs, Mental Health support and much more.
• Discounts; Exclusive discounts across our product range
• Family leave; Enchance Maternity, paternity and adoption leave.

To see all our benefits and perks, visit our AO Benefits Page.

Our commercial team are front and centre in our retail business. Without them, we wouldn’t have the insights needed to make decisions on range, pricing, promotions and all the other things that makes AO the number one destination for electricals.

As one of our Graduate Commercial Analysts, you’ll be doing way more than just number crunching. You’ll be using data to tell a story, make recommendations on what we do and really get to see first-hand the impact you’ll make on the business. We’ll start you off on a salary of £29,120, and thanks to our dedicated graduate development pathway and the structured timelines in place - within 36 months you could be a Senior Analyst and earning over £40,000!

You’ll have the perfect balance between on-the-job training from our team of experts, and external study support to gain a renowned CIMA qualification. It’s the perfect combination of accounting, finance and management - so you’ll be fully equipped with all the skills and techniques needed to set you up for success.

Our people are our superpower, and we’re unstoppable when we’re together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we’re together!

Here's What You Can Expect To Be Doing

• Look at a range of data that will help drive commercial decisions across the business, such as sales and margin benefits or cost efficiencies
• Work closely with our trading teams to provide insight on sales drivers, profitability, pricing and product range
• Analyse and influence the performance of our customer proposition, making sure our services and delivery are best in class for both customers and the business
• Study towards your CIMA qualification, applying learnings in your day-to-day role supported with a structured training plan
• Gain exposure to our P&L and see first-hand how the insights you provide impact a billion-pound business
• Develop strong relationships with different AOers across the business up to senior levels
• Learn all about the visualisation tools in our industry, and help the team to develop brilliant reports for the whole team to use

A Few Things About You

• A relevant, numerical degree with a minimum 2:1 result
• Strong analytical capability with experience of using Excel
• The ability to tell a story with data to a range of different people in the business
• Great relationship building and collaboration skills
• For your application to be considered, please have your GCSE, A-Level and University grades & subjects on your CV along with dates

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• 25 days holiday - earn more days the longer you’re with us, with the option to buy more too!
• Carry any leftover annual leave into the next holiday year
• Staff discount at ao.com & discounted gym offers
• Free on-site breakfast
• Enhanced Maternity, Paternity and Adoption Packages
• 2x fully paid charity days a year
• Internal first approach to recruitment - you get first dibs on any new jobs across the business

To see all our benefits and perks, visit our AO Benefits page.

At AO Recycling, we are committed to extracting as much value as possible from the waste electrical and electronic equipment (WEEE) that is thrown away by UK households every year. Like the rest of the AO Group, we are a very exciting and enthusiastic company to work for. The role will be located at our innovative plastics recycling plant in Telford, Shropshire, which uses state of the art technology and is able to create high quality recycled plastics for reuse in new products.

We are growing rapidly and so with that, this is a new role to support our growth. You’ll be an energetic, hands on, team player, working within the small yard team alongside our plant operations team. You’ll be spending your time managing loading and offloading of trailers, keeping the yard organised and safe, along with learning the paperwork requirements for each load of recycled plastics from electronic appliances. You’ll be proficient on a forklift truck, want the first step into managing processes and developing into a Shift Co-Ordinator of the future.

We are part of a bigger group and with that backing comes stability and continued investment in our business and growth aspirations.
At the AO Plastics Recycling Plant, we are focused on creating industry leading product streams for our customers. We succeed through strong operational ownership of Safety, Environmental, Quality and productivity.

Here's What You Can Expect To Be Doing

• Reporting into the Yard Shift Co-Ordinator, you’ll be responsible for loading and unloading trailers of recycled plastics (in 2 metre big bags and loose tip). Your time will be split between getting stuck in on a FLT and managing/coordinating yard activity, liaising with the transport and operational teams.
• Managing the workload of a dedicated yard FLT driver, yard cleaner, whilst also liaising with the operational team to divert resources at peak times.
• Ensuring stock is kept safe, tidy and weather protected in designated yard locations, in accordance with permits, Environment Agency regulations, Insurance Agreements and AO Policy.
• Ensuring adherence to all company policies and processes. Drive continuous improvement, emphasising safety, quality, efficiency, productivity, cost reduction and morale.
• Actively participate in Daily Shift briefings, using and completing end of shift reports, monitoring safety, whilst ensuring all KPI’s are met. Able to identify areas of improvement, or challenges which require support or project teams to overcome.
• Demonstrate best in practice loading and securing techniques with loading big bags on articulated trailers / shipping containers are always used, with load information (including photographic evidence) is recorded on AO’s systems, limiting risk of movement in transit.
• Complete in full all required legal transport documentation / paperwork for inbound and outbound shipments, both nationwide and internationally.
• Ensure all shipments comply with customer specific requirements.
• Participate in 5S housekeeping, accident investigation, and safety audits and related activities.

A Few Things About You

• Forklift truck licence.
• Experience in working within an operational team (supervisory experience in an operational setting advantageous).
• Demonstrable eye for detail with competence in documentation, supported by GCSEs/NVQ/equivalent in English and Maths
• Willing to study ILM management Level 2 via distance learning, funded by AO.
• Good communication skills.
• Ability to think logically and decisively to effectively provide solutions.
• Ability to work on own initiative or part of a team, working flexibly Monday-Friday in a 24/5 open site.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.
To see all our benefits and perks, visit our AO Benefits page.
• Holidays; 22 days holiday plus bank holidays
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• Free Food Thursday - Last Thursday of every month, lunch is on us as a way of saying thank you for your efforts!

We are seeking a proactive and organised Sales Supervisor to support our busy recycling and refurbished white goods operation. This position requires someone who can confidently assist a small sales team, manage a fast moving diary, and ensure a smooth experience for customers collecting stock on-site.

A key responsibility will be supporting white goods sales to traders, including washing machines, dryers, fridges, freezers, and electric cookers. You will help build and maintain strong relationships with trade clients and ensure they receive the right stock at the right time.

We are proud of our refurbished appliances department. It has been running since 2017, selling locally to trade clients, and today is one of the largest of its type in the UK. We’re part of the AO.com family and their growth fuels our growth. All of this is underpinned by having great people and accreditations which mean we can sell our refurbished appliances with both confidence and warranty.

Here's What You Can Expect To Be Doing

• Sell refurbished washing machines, dryers, fridges, freezers, and electric cookers specifically to trade customers.
• Build and maintain strong relationships with traders
• Understand customer requirements and match them with suitable stock, communicate availability, bulk deals, and pricing clearly and professionally
• Ensure all items are graded, priced, and ready for trade customer collection.
Sales & Customer Support
• Lead and support the sales team in bringing new customers into the business.
• Manage customer enquiries and returns process diligently and professionally both in person and over the phone,
Diary & Operational Planning
• Manage and update the daily sales diary to ensure a smooth flow of customer arrivals and collections.
• Coordinate with the reuse production and QA teams to make sure stock is prepared in advance.
• Quickly adjust schedules when workloads change or urgent collections are required.
• Maintain a well organised collection process for all customers.
Team Support & Communication
• Support the Reuse Production & Sales Manager and sales team with day to day tasks and customer demand.
• Assist in solving customer issues, escalating where needed, whilst also being vigilant to preferential treatment.
• Help the team meet sales targets and deliver excellent service.
• Ensure that all departments communicate effectively to maintain workflow.
Act as a point of contact when dealing with escalations or urgent issues

A Few Things About You

• Minimum 3 years’ Sales Experience with at least 2 years at Supervisory level
• Level 3 ILM level education (or equivalent, could be through apprenticeship or other pathway) desirable
• Experience in sales and coordinating operations.
• Confidence in selling refurbished white goods and dealing with trade customers.
• Strong organisational skills with experience managing busy diaries or schedules.
• Ability to work flexibly between 06:00 - 16:00 depending on operational needs.
• Comfortable working in a fast paced recycling / warehouse environment.
• Excellent organisational and time management skills.
• Able to stay calm and effective in a fast paced environment.
• Strong communication skills across customers, drivers, production teams, and management.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.
To see all our benefits and perks, visit our AO Benefits page.
• Holidays; 25 days holiday
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• Free Food Thursday - Last Thursday of every month, lunch is on us as a way of saying thank you for your efforts!

We’ve recently welcomed musicMagpie to the AO family, a company that shares our passion for putting customers first, caring about colleagues and making a real difference. Together, we’re set to make an even bigger difference and with that comes exciting opportunities to shape the future of sustainable tech.

musicMagpie are on a mission to make tech more affordable and help protect the planet by encouraging recycling, refurbishing, and repurposing tech and physical media products. They give millions of customers a smart, sustainable, and trusted way to buy, sell, and rent phones, tablets, games consoles, laptops, and other tech - all in one place.

We’re looking for a Product Owner to guide development teams in building high quality, customer centric products and features, using feedback from stakeholders to drive continuous product improvement.

You’ll work closely with the Senior Product Owner to build a roadmap that’s suitable for customers, stakeholders and the business that outline key requirements, understanding the personas of the product and then leading product ceremonies to remove any blockers and create a path to help create acceptance criteria.

Our Product Owners collaborate with a whole range of different teams, from merchandising and marketing to UX and commercial, to ensure solid user experience and usability principles are applied when making changes to existing and new experiences, and relay results of changes to maintain a positive morale.

Here's What You Can Expect To Be Doing

• Reporting to the Senior Product Owner within the Product & UX function
• Digital Product Owner to the Website Product team, owning the backlog for this team
• Act as the voice of the customer (whether consumer or business user) to guide all stages of software development, including user story development, sprint planning, and prioritisation of the product backlog.
• Work with business and technical stakeholders to develop and document user stories
• Maintain the product backlog and keep the roadmap up to date ahead of key stakeholder meets
• Use feedback from development retrospectives (and gather stakeholder and customer where possible) to improve and optimise ways of working and refine processes
• Lead the sprint review meeting to present the output from the sprint to key stakeholders.
• Analyse feedback from sprint reviews, and other data such as end user feedback and operational metrics, to identify and understand product needs.
• Work with the development team to create acceptance criteria and definitions of failures and done.
• Assist the team on the development of feature tests, test cases, and regression tests.
• Set expectations with business stakeholders for delivery of new capabilities, features, and functionalities.

A Few Things About You

• Ability to understand complex business problems and identify and interpret business needs.
• Experience with website analytics tools
• Advanced knowledge of agile development methodologies.
• Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities.
• Demonstrated ability to communicate complex technical information in a concise, simple manner for stakeholder understanding
• Strong problem solving and analytical skills.
• Knowledge of agile planning tools (e.g. JIRA, DevOps) preferred
• Relevant experience expert in a product owner role preferred
• Product owner certifications (e.g. Certified Scrum Product Owner, SAFe Product Owner Certification) desirable

A Bit About Us

musicMagpie is the surprisingly quick and easy way to declutter and get cash for your stuff, which is why millions of people use us every year to sell their mobile phone, games consoles, tablets, smartwatches, CDs, DVDs, Games, Books, Blu-Rays & much more (you can now sell LEGO® with us too!). We've paid hundreds of millions to our happy customers - the smart, sustainable and trusted way to shop an sell

As a pioneer in the circular economy, we’ve built a trusted platform using our circular model of recycling, refurbishing, reselling and renting products to give tech a second life and help to reduce e-waste on a massive scale.

Our Benefits

As a musicMagpie employee, you’ll be part of a company that’s making a real difference, redefining how people buy and sell tech, and shaping a greener, more sustainable future. Plus, you’ll have the

chance to learn, grow and innovate alongside a team that’s friendly, supportive and always looking ahead!

· 33 days holiday (inclusive of Bank Holidays)

· Holiday purchase scheme on top of your above statutory allowance!

· Salary sacrifice pension scheme

· Share save scheme

· Discounts across the musicMagpie product range

· Making a difference - 2 days paid leave for volunteering at a charity of your choice

· Health & wellbeing - Employee Assistance Helpline (EAP) & access to mental health first aiders and much more

We’ve recently welcomed musicMagpie to the AO family, a company that shares our passion for putting customers first, caring about our teams and making a real difference. Together, we’re set to make an even bigger difference and with that comes exciting opportunities to shape the future of sustainable tech.

musicMagpie are on a mission to make tech more affordable and help protect the planet by encouraging recycling, refurbishing, and repurposing tech and physical media products. Giving millions of customers a smart, sustainable, and trusted way to buy, sell, and rent phones, tablets, games consoles, laptops, and other tech - all in one place.

Here's What You Can Expect To Be Doing

As a .NET Software Developer within musicMagpie, your core responsibility is to analyse system requirements and effectively prioritise development tasks. You will be expected to write clean, maintainable, and testable code using .NET programming languages.

You will play a key role in the development and enhancement of our bespoke products and systems, which are critical to the success of our Buy, Sell, and Rent services.

Key Responsibilities:

• Develop and maintain scalable full-stack .NET applications that support business operations
• Design and implement APIs with a focus on microservice architecture and efficient API management.
• Write clean, testable, secure, and efficient code following SOLID principles and modern design patterns.
• Develop technical specifications and system architecture in collaboration with stakeholders.
• Interface with third-party platforms and services through robust API integrations.
• Utilise database technologies including MySQL and NoSQL solutions to support application data needs.
• Participate in Agile ceremonies, sprint planning, and contribute to backlog refinement.
• Conduct code reviews, refactor legacy code, and promote high standards of code quality across the team.
• Support CI/CD pipelines and contribute to continuous integration and deployment practices.
• Monitor and troubleshoot production systems to ensure performance, reliability, and uptime.
• Maintain comprehensive documentation and contribute to the development of operational procedures.
• Use Git and source control tools effectively to manage codebase and collaboration.
• Mentor junior developers and support knowledge sharing within the team.
• Stay up to date with emerging technologies and propose improvements to enhance system performance and developer productivity.

A Few Things About You

Essential Skills and Experience

• Demonstrable experience in developing web-based applications using the Microsoft .NET framework.
• Proficient in C#, with hands-on experience in ASP.NET Core, Web API, and Entity Framework.
• Solid understanding of front-end development, including JavaScript and modern frameworks such as React or Vue.
• Practical experience working with both relational databases (e.g., MySQL) and NoSQL technologies.
• Competent in using Git for source control and collaborative development.
• Familiarity with Agile methodologies and the ability to contribute effectively within iterative development cycles.
• Working knowledge of DevOps practices, including CI/CD pipelines and deployment automation.
• Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.

Desirable Skills and Experience

• Prior experience in ecommerce or related digital retail environments.
• Exposure to warehousing or logistics systems and workflows.
• Understanding of desktop application development using technologies such as WinForms or WPF.
• Familiarity with courier API integrations (e.g., DPD, Royal Mail) and related logistics interfaces.

A Bit About Us

musicMagpie is the surprisingly quick and easy way to declutter and get cash for your stuff, which is why millions of people use us every year to sell their mobile phone, games consoles, tablets, smartwatches, CDs, DVDs, Games, Books, Blu-Rays & much more (you can now sell LEGO® with us too!). We've paid hundreds of millions to our happy customers - the smart, sustainable and trusted way to shop an sell

As a pioneer in the circular economy, we’ve built a trusted platform using our circular model of recycling, refurbishing, reselling and renting products to give tech a second life and help to reduce e-waste on a massive scale.

Our Benefits

As a musicMagpie employee, you’ll be part of a company that’s making a real difference, redefining how people buy and sell tech, and shaping a greener, more sustainable future. Plus, you’ll have the chance to learn, grow and innovate alongside a team that’s friendly, supportive and always looking ahead!

· 33 days holiday (inclusive of Bank Holidays)

· Holiday purchase scheme on top of your above statutory allowance!

· Salary sacrifice pension scheme

· Share save scheme

· Discounts across the musicMagpie product range

· Making a difference - 2 days paid leave for volunteering at a charity of your choice

· Health & wellbeing - Employee Assistance Helpline (EAP) & access to mental health first aiders and much more

At AO Recycling, we’re proud to run one of the UK’s most advanced WEEE recycling facilities, where safety, quality and environmental responsibility genuinely matter. We process thousands of appliances every week, and keeping our people and processes safe is a huge part of how we operate.

As our Health, Safety & Environmental Officer, you’ll be a visible and hands on presence across the site, supporting teams, solving problems, and helping us maintain a safe, compliant and continuously improving operation. You’ll spend plenty of time building relationships, understanding how each area works, and helping AOers carry out tasks safely and confidently.

Day to day, you'll lead risk assessments, inspections, audits and incident investigations, working with managers to put practical improvements in place. You’ll also help maintain our ISO management systems, keeping everything up to date and supporting internal and external audits.

We're big on helping our people understand what "good" looks like, so you’ll support training, share best practice and help embed a positive culture where everyone feels responsible for safety and quality. This is a role where you can make a real impact every day, protecting our people, improving our processes, and helping us operate responsibly and sustainably!

Here's What You Can Expect To Be Doing

• Supporting the day to Day delivery of the site’s Safety, Health, Environment and Quality strategy
• Promoting a strong safety first culture by working closely with operational teams across site
• Conducting site inspections, audits and risk assessments
• Supporting and maintaining ISO management systems (ISO 45001, ISO 14001, ISO 9001)
• Investigating incidents, identifying root causes and helping implement preventative actions
• Providing coaching and guidance to colleagues and managers on best practices
• Assisting with internal and external audits
• Monitoring compliance with UK HSE legislation and regulatory requirements
• Supporting continuous improvement across safety, environmental and quality performance

This is a role where you’ll spend plenty of time out on site with the team, not just behind a desk.

A Few Things About You

• Hold or are working towards NEBOSH Diploma for Occupational Health and Safety or equivalent
• Professional qualification in Environmental Management (e.g. IEMA, NEBOSH Environmental, or equivalent)
• Membership of relevant professional bodies (i.e. IOSH, IEMA, CIWM)
• Experience in a HSE role, within recycling, manufacturing, or logistics
• In depth knowledge of ISO 45001, ISO 14001, and ISO 9001 standards.
• Qualified as an Auditor or Lead Auditor
• Strong understanding of UK HSE legislation and regulatory frameworks.
• Excellent communication, coaching, and influencing skills.
• Proficient in Microsoft Office and HSE management systems.
• Ability to work independently and collaboratively in a fast-paced environment.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• Free Food Thursday - Last Thursday of every month, lunch is on us as a way of saying thank you for your efforts!

To see all our benefits and perks, visit our AO Benefits page.

Fuel your future with AO and earn up to £2,000 in performance bonuses!

We’re all about balance — enjoy a shift pattern that fits your lifestyle, giving you the freedom to work in a way that works for you. As one of our Gas Engineers, you’ll keep full control of your Gas Safe card, while enjoying a reliable income you can count on.

• Salary: £34,800.00 - £36,800.00 per annum
• Shift Pattern: 4 on 4 off / 6am- 6pm
• Location: Junction 19 Industrial Park, Green Lane, Heywood, OL10 1NB

Here's What You Can Expect To Be Doing

As a Gas Engineer at AO, you’ll team up with one of our drivers to visit customers’ homes and install gas appliances and electrical products.

No repairs—just safe, high‑quality installs and brilliant customer service, every time.

A Few Things About You

Essential

• Full UK manual driving licence with no more than 6 points
• CCN1 & CKR1
• To be over the age of 21 for insurance purposes
• At least 1 year of experience within gas installations

Desirable

• Some experience of installation of electrical appliances would be ideal but we'll train you to be electrically competent.

Our Benefits

As a Gas engineer, you will gain:

• A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year.
• On-call support from our technical team and Installation Managers
• Fantastic training facilities with ongoing learning opportunities
• Competitive pension Scheme
• Healthcare Cashback Scheme
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page.

As our Compliance and PI Operative, you will strive to ensure high quality standards and provide vital support to the Inventory and Warehouse teams, making sure stock levels are accurate at all times. The role will require you to liaise daily with inventory Stock Controllers, the quality and operational teams.

You will also work closely with the departments managers in these areas to ensure that we help to eliminate non-picks and always strive to keep the customer happy. It is part of your responsibility to ensure that any issues with stock management are dealt with quickly and efficiently.

• Salary: £29,908,97 per annum
• Hours: 40.25 hours per week
• Shift Pattern: 4 on 4 off (Rotational shift pattern)
• Start/Finish time: 6.00pm - 6:00am
• Job Type: Full time and permanent contract
• Location: AO PLC, Alpha Building, Weston Road, Crewe, Cheshire, CW16BF

Here's What You Can Expect To Be Doing

The role will require a smart, inquisitive candidate with a desire and drive to achieve the accuracy required of a fast-growing business. They must be able to communicate effectively with all levels of management and report issues promptly.

You will:

• Carry out full and partial stock-checks of our bulk items kept in storage and complete audit inspections, creating reports in a timely manner
• Ensuring that stock levels are accurate at all times
• Reporting back on counted and completed orders
• Assisting the warehouse, quality and inventory teams with stock-related queries
• Check on the processed, cancelled and completed orders in the racking
• Identify where processes are failing and suggest improvements

A Few Things About You

• Sharp attention to detail
• Driven mindset
• Excellent numerical skills
• Ability to stay calm under pressure
• Confident in decision making
• Exceedingly good communication skills
• Able to problem solve
• PC literate (Microsoft packages, especially Excel)
• An understanding of stock management
• And understanding of a logistics environment

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

• 24 days holiday (Excluding bank holidays)
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Variety of External Discounts
• Enhances Maternity. Paternity and Adoption Packages
• Expression of wish service
• Share-save scheme

To see all our benefits and perks, visit our Benefits page.

As our Affiliate Executive, you’ll be right at the heart of growing AO’s affiliate channel. You’ll build and nurture strong partnerships with our third party partners, including Top Cashback UK, Blue Light, and Quid co, keeping day to day activity running smoothly and constantly looking for new ways to push performance further.

From launching campaigns and seasonal promotions to managing go lives that look spot on and land on time, you’ll get stuck into the numbers too — tracking revenue, CPA and CTR, and using your insights to shape smarter decisions that drive real results.

Collaboration is key at AO, so you’ll work closely with our Trade, Marketing, and Commercial teams, sharing ideas, spotting opportunities, and helping us stay one step ahead of the competition. This is a hands on role where strong relationships, commercial thinking, and great delivery really matter. If you love building partnerships, diving into data, and finding opportunities others might miss, this one’s for you.

Our people are our superpower, and we’re unstoppable when we’re together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we’re together

Here's What You Can Expect To Be Doing

• Assist in the development and delivery of the affiliate marketing strategy for AO.com.
• Build and maintain strong relationships with affiliate partners and affiliate network to drive growth and performance.
• Source, onboard and activate new affiliate partners to expand reach, drive performance and unlock new growth opportunities.
• Monitor and report on affiliate performance and competitor activity, providing regular updates and insights on key metrics.
• Collaborate with Trade and Marketing teams to support campaign launches, providing clear briefs, specifications and timelines for affiliate led activity.
• Assist in the negotiations of commission structures and placements to maximise ROI.
• Take ownership of general affiliate account management, ensuring strong communication, smooth execution and continuous improvement.

A Few Things About You

•You’ve got experience in affiliate marketing and understand what it takes to make partnerships perform.

•Experience with AWIN is a bonus, but what really matters is your ability to learn quickly and get stuck in.

•You’re a natural relationship builder- confident, clear, and comfortable working with a wide range of partners to build trust and deliver great results.

•You stay calm when things get busy and can juggle multiple priorities without dropping the ball, even when you’re working at pace.

•You bring a commercial mindset to everything you do, with the confidence to negotiate, spot opportunities, and find win wins that drive growth for both AO and our partners.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

Our Warehouse Operatives play a key part in ensuring that our customers receive the right appliances in perfect condition and that all of our vehicles are loaded correctly. As one of our Warehouse Operatives, you will report directly into the Nightshift Supervisors and need to be able to work well in a busy team.

We offer excellent internal development opportunities, and we provide full training on site.

• Salary: £13.29 per hour/ £25,798.01 per annum
• Hours: 11:30pm-8:00am (37.33 hours per week)
• Shift Pattern; 5 on 3 off 5 on 2 off
• Job Type: Full time and permanent contract
• Location: The Heights, Unit 1, Cranbourne Ind Estate, Cranbourne Road, Potters Bar, EN6 3JN

Here's What You Can Expect To Be Doing

• Working to deadlines unloading products from the trailers and loading onto 3.5t and 7.5t delivery vehicles using the correct process
• Assigning the products to the correct delivery vehicles using pick sheets
• Checking that trailers going back to Head Office are loaded correctly
• Using the correct manual handling techniques and safe systems of work in line with H&S training
• Comfortable with handling large appliances and completing heavy manual handling
• Limit any potential damages by handling appliances in line with training
• Reporting any accidents, product issues or damages
• Other general warehouse responsibilities

A Few Things About You

While working it is important that we all work together to stay motivated throughout the shift, therefore you must be able to work independently and work well within a team.

• Previous warehouse experience is preferred

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

• 31 days holiday
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.

Kickstart Your Career as a Trainee Gas Engineer

Are you a newly qualified Gas Engineer with your CCN1 certification? Ready to turn your qualification into a rewarding career?

Join our Trainee Development Program - a structured pathway designed to help you thrive and grow in the gas industry.

• Grow with Confidence: Join a team that’s passionate about your development and will support you to perfect your technical abilities.
• Skill Enhancement: Gain hands-on experience in a supportive and well-organised environment that enhances your knowledge and skills.
• Work-Life Balance: Enjoy a 4 on 4 off shift pattern - giving you the flexibility to pursue your goals while maintaining personal time.

Here's What You Can Expect To Be Doing

As a trainee, you’ll work closely with a fully qualified and experienced Gas Engineer mentor who will guide and support you throughout your journey. Together, you’ll build the skills and confidence needed to complete the program and progress into a full-fledged Gas Engineer role.

Travel Opportunities: Leverage our extensive network of sites—during your training, you may have the opportunity to travel to other AO locations, broadening your experience and perspective.

Hands-On Experience: Gain practical exposure across a variety of tasks and challenges in real-world settings.

Mentorship: Benefit from the knowledge and expertise of a seasoned Gas Engineer, ensuring you’re equipped for success.

A Few Things About You

Essential

• Full UK driving licence with no more than 6 points
• CCN1 qualification
• To be over the age of 21 for insurance purposes

Desirable

• Some experience of installation of electrical appliances would be ideal but we'll train you to be electrically competent.

Our Benefits

• A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year.
• On-call support from our technical team and Installation Managers
• Fantastic training facilities with ongoing learning opportunities
• Competitive pension Scheme
• Healthcare Cashback Scheme
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page.

Fuel your future with AO and earn up to £2,000 in performance bonuses!

We’re all about balance — enjoy a shift pattern that fits your lifestyle, giving you the freedom to work in a way that works for you. As one of our Gas Engineers, you’ll keep full control of your Gas Safe card, while enjoying a reliable income you can count on.

• Salary: £34,800.00 - £36,800.00 per annum
• Shift Pattern: 4 on 4 off / 6am- 6pm
• Location: Weston Road, Crewe, CW1 6BW

Here's What You Can Expect To Be Doing

As a Gas Engineer at AO, you’ll team up with one of our drivers to visit customers’ homes and install gas appliances and electrical products.

No repairs—just safe, high‑quality installs and brilliant customer service, every time.

A Few Things About You

Essential

• Full UK driving licence with no more than 6 points
• CCN1 & CKR1
• To be over the age of 21 for insurance purposes
• At least 1 year of experience within gas installations

Desirable

• Some experience in electrical appliance installation is ideal, but we'll provide training to make you electrically competent.

Our Benefits

As a Gas engineer, you will gain:

• A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year.
• On-call support from our technical team
• Fantastic training facilities with ongoing learning opportunities
• Competitive pension Scheme
• Healthcare Cashback Scheme
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page.

Fuel your future with AO and earn up to £2,000 in performance bonuses!

We’re all about balance — enjoy a shift pattern that fits your lifestyle, giving you the freedom to work in a way that works for you. As one of our Gas Engineers, you’ll keep full control of your Gas Safe card, while enjoying a reliable income you can count on.
* Salary: £34,800.00 - £36,800.00 per annum
* Shift Pattern: 4 on 4 off / 6am- 6pm
* Location: Unit 3c Brunel Road, West Gourdie Industrial Estate, Dundee, DD2 4TG

Here's What You Can Expect To Be Doing

As a Gas Engineer at AO, you’ll team up with one of our drivers to visit customers’ homes and install gas appliances and electrical products.

No repairs—just safe, high‑quality installs and brilliant customer service, every time.

A Few Things About You

Essential

• Full UK driving licence with no more than 6 points
• CCN1 & CKR1
• To be over the age of 21 for insurance purposes
• At least 1 year of experience within gas installations

Desirable

• Some experience in electrical appliance installation is ideal, but we'll provide training to make you electrically competent.

Our Benefits

As a Gas engineer, you will gain:

• A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year.
• On-call support from our technical team
• Fantastic training facilities with ongoing learning opportunities
• Competitive pension Scheme
• Healthcare Cashback Scheme
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page.

Fuel your future with AO and earn up to £2,000 in performance bonuses!

We’re all about balance — enjoy a shift pattern that fits your lifestyle, giving you the freedom to work in a way that works for you. As one of our Gas Engineers, you’ll keep full control of your Gas Safe card, while enjoying a reliable income you can count on.

• Salary: £39,000 - £42,000 per annum
• Shift Pattern: 4 on 4 off / 6am- 6pm
• Location: Broadway Business Park, Yaxley, PE7 3EN

Here's What You Can Expect To Be Doing

As a Gas Engineer at AO, you’ll team up with one of our drivers to visit customers’ homes and install gas appliances and electrical products.

No repairs—just safe, high‑quality installs and brilliant customer service, every time.

A Few Things About You

Essential

• Full UK driving licence with no more than 6 points.
• CCN1 & CKR1
• To be over the age of 21 for insurance purposes
• At least 1 year of experience within gas installations

Desirable

• Some experience in electrical appliance installation is ideal, but we'll provide training to make you electrically competent.

Our Benefits

As a Gas engineer, you will gain:

• A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year.
• On-call support from our technical team
• Fantastic training facilities with ongoing learning opportunities
• Healthcare Cashback Scheme
• Competitive pension scheme
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page.

Fuel your future with AO and earn up to £2,000 in performance bonuses!

We’re all about balance — enjoy a shift pattern that fits your lifestyle, giving you the freedom to work in a way that works for you. As one of our Gas Engineers, you’ll keep full control of your Gas Safe card, while enjoying a reliable income you can count on.

• Salary: £39,000 - £42,000 per annum
• Shift Pattern: 4 on 4 off / 6am- 6pm
• Location: Unit H/J, Fort Wallington Industrial Estate, Military Road, Fareham, PO16 8TT

Here's What You Can Expect To Be Doing

As a Gas Engineer at AO, you’ll team up with one of our drivers to visit customers’ homes and install gas appliances and electrical products.

No repairs—just safe, high‑quality installs and brilliant customer service, every time.

A Few Things About You

Essential

• Full UK driving licence with no more than 6 points
• CCN1 & CKR1
• To be over the age of 21 for insurance purposes
• At least 1 year of experience within gas installations

Desirable

• Some experience in electrical appliance installation is ideal, but we'll provide training to make you electrically competent.

Our Benefits

As a Gas engineer, you will gain:

• A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year.
• On-call support from our technical team
• Fantastic training facilities with ongoing learning opportunities
• Healthcare Cashback Scheme
• Competitive pension scheme
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page.

Fuel your future with AO and earn up to £2,000 in performance bonuses plus a £4,000 welcome bonus when you join our team.

We’re all about balance — enjoy a shift pattern that fits your lifestyle, giving you the freedom to work in a way that works for you. As one of our Gas Engineers, you’ll keep full control of your Gas Safe card, while enjoying a reliable income you can count on.

• Salary: £39,000 - £42,000 per annum
• Shift Pattern: 4 on 4 off / 6am- 6pm
• Location: Unit 200 Focal Point, Fleming Way, Crawley, West Sussex, RH10 9DF

Our main shift is 4 on, 4 off- but we're flexible.
Looking for something different? Let's chat and see what works for you.

Here's What You Can Expect To Be Doing

As a Gas Engineer at AO, you’ll team up with one of our drivers to visit customers’ homes and install gas appliances and electrical products.

No repairs—just safe, high‑quality installs and brilliant customer service, every time.

A Few Things About You

Essential

• Full UK manual driving licence with no more than 6 points
• CCN1 & CKR1
• To be over the age of 21 for insurance purposes
• At least 1 year of experience within gas installations

Desirable

• Some experience in electrical appliance installation is ideal, but we'll provide training to make you electrically competent.

Our Benefits

As a Gas engineer, you will gain:

• A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year.
• On-call support from our technical team
• Fantastic training facilities with ongoing learning opportunities
• Healthcare Cashback Scheme
• Competitive pension scheme
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page.

Fuel your future with AO and earn up to £2,000 in performance bonuses plus a £2,000 welcome bonus when you join our team.

We’re all about balance — enjoy a shift pattern that fits your lifestyle, giving you the freedom to work in a way that works for you. As one of our Gas Engineers, you’ll keep full control of your Gas Safe card, while enjoying a reliable income you can count on.

• Salary: £39,000 - £42,000 per annum
• Shift Pattern: 4 on 4 off / 6am- 6pm
• Location: The Heights, Unit 1, Cranbourne Industrial Estate, Cranborne Road, Potters Bar, EN6 3JN

Our main shift is 4 on, 4 off- but we're flexible.
Looking for something different? Let's chat and see what works for you.

Here's What You Can Expect To Be Doing

As a Gas Engineer at AO, you’ll team up with one of our drivers to visit customers’ homes and install gas appliances and electrical products.

No repairs—just safe, high‑quality installs and brilliant customer service, every time.

A Few Things About You

Essential

• Full UK driving licence with no more than 6 points
• CCN1 & CKR1
• To be over the age of 21 for insurance purposes
• At least 1 year of experience within gas installations

Desirable

• Some experience in electrical appliance installation is ideal, but we'll provide training to make you electrically competent.

Our Benefits

As a Gas engineer, you will gain:

• A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year.
• On-call support from our technical team
• Fantastic training facilities with ongoing learning opportunities
• Healthcare Cashback Scheme
• Competitive pension scheme
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page.

Join our Operational Team and help keep our vehicles safe, compliant, and ready to deliver the brilliant service AO is known for. You’ll be hands‑on every day—securing loads, supporting maintenance, completing checks, and making sure everything runs smoothly behind the scenes.

You’ll work closely with our engineers, self‑employed crews, and contractors to keep our fleet moving. If something needs fixing, organising, or sharing, you’ll be the go‑to person who gets it sorted.

Your work keeps our drivers safe, our customers happy, and our standards sky‑high. Because at AO, every delivery counts—and you’ll help make every one of them amazing.

• Salary: £13.61 per hour
• Hours: 5 on 2 off (4am - 13:00pm) and 5 on 3 off (12:00pm - 21:00pm)

If the shift pattern works for you but you’re only available for AM or PM hours, please still get in touch. We’re committed to finding the right people and creating opportunities. We don’t believe in barriers, we break them down together.

• Job Type: Full time and permanent contract
• Location: Unit 1, Middleton Avenue, Strutherhill Ind. Estate, Larkhall, ML9 2UN

Here's What You Can Expect To Be Doing

• Make sure every vehicle is loaded safely, secure, and fully compliant with transport rules — AO‑standard from the start.
• Keep an eye on deliveries through the day and step in fast when something needs sorting.
• Support new starters by showing them the ropes — Safe Systems of Work, Health & Safety, and how we do things at AO.
• Share daily/weekly priorities so the whole team’s on the same page — great handovers and clear comms are a must.
• Work side‑by‑side with the team, helping split tasks and keeping everyone moving.
• Carry out alcohol testing when required to keep our operation safe and compliant.
• Handle small vehicle repairs and get servicing booked in on time.
• Chat with Drivers, answering questions and resolving issues with a friendly, helpful approach.
• Tranship and reload vehicles to keep the operation flowing smoothly.
• Complete in‑house reports accurately and on time to keep everything running behind the scenes.

A Few Things About You

• Solid understanding of safe loading and transport compliance — making sure every vehicle is secure and meets the rules.
• Strong delivery‑monitoring and quick problem‑solving skills to handle issues as they pop up.
• Experience supporting and training new starters, especially around Safe Systems of Work and key Health & Safety basics.
• Clear, confident communication — sharing priorities, giving great handovers, and keeping operations flowing.
• A hands‑on team player who can organise tasks, support colleagues, and get stuck in.
• Basic vehicle maintenance know‑how, from minor repairs to arranging timely services.
• Great driver engagement and a customer‑focused approach, handling questions professionally and building positive relationships.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.

We’re looking for an experienced Project Manager with a strong background in Microsoft Dynamics 365 Supply Chain Management, particularly Warehouse Management (WMS). You’ll play a key role in leading complex warehouse and logistics programmes, helping us deliver improvements that really make a difference for our customers and our operations.

Working closely with business process owners, solution architects, WMS functional consultants, third‑party partners and senior stakeholders, you’ll turn D365 capabilities into practical, high‑impact solutions across AO. From shaping ideas and guiding delivery through to go‑live and adoption, you’ll make sure everything lands smoothly and delivers real value.

You’ll bring confident, hands‑on leadership, strong supply‑chain know‑how, and the confidence to challenge thinking when needed — all while keeping everyone aligned and moving in the right direction.

Here's What You Can Expect To Be Doing

You’ll own and deliver multiple D365 WMS projects and workstreams, keeping everything on track across scope, timelines, budgets and quality. Acting as the driving force behind delivery, you’ll make sure warehouse and logistics teams get solutions that genuinely work for them.

You’ll manage dependencies across D365 modules including SCM, Finance, Manufacturing and Commerce. As well as external systems like WCS, carriers and automation platforms.

You’ll lead the design, configuration and rollout of key WMS capabilities, working closely with technical teams through build, testing and go‑live to ensure solutions meet real operational needs. Alongside this, you’ll build strong relationships with Warehouse Managers, Operations and IT stakeholders, challenging requirements where needed to keep things standardised and aligned to D365 best practice. With clear governance, strong communication and transparent reporting, you’ll keep everyone aligned, surface risks early and help teams feel ready and confident for change.

A Few Things About You

Essential

• Proven experience delivering D365 SCM/WMS projects end‑to‑end.
• Strong understanding of warehouse operations and logistics processes.
• Ability to translate operational needs into structured D365 WMS requirements.
• Experience managing third‑party implementers and offshore teams.
• Strong stakeholder management and influencing skills.
• Solid governance, RAID management, and communication abilities.
• Familiarity with Agile and Waterfall delivery methods.

Desirable

• Knowledge of Azure DevOps, Power Apps, Power Automate, and Dataverse.
• Experience with WCS/WES integrations and warehouse automation.
• Experience in ERP transformation programmes.
• Exposure to integration technologies such as API, batch jobs, and EDI

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

We’ve recently welcomed musicMagpie to the AO family, a company that shares our passion for putting customers first, caring about colleagues and making a real difference. Together, we’re set to make an even bigger difference and with that comes exciting opportunities to shape the future of sustainable tech.

musicMagpie are on a mission to make tech more affordable and help protect the planet by encouraging recycling, refurbishing, and repurposing tech and physical media products. They give millions of customers a smart, sustainable, and trusted way to buy, sell, and rent phones, tablets, games consoles, laptops, and other tech - all in one place.

We’re looking for a Senior .NET Developer, to be a core part of one our cross functional teams. Each of our cross-functional teams owns a series of platforms, from development and infrastructure through to ongoing support, so you’ll be a key part of delivering features, enhancements, and general tech related updates within the team. In addition, our teams maintain their own pipelines and infrastructure using IaC best practices.

You’ll be working in an agile team, supporting and mentoring the team in design, development and making high level technical decisions, whilst also working with Product Owners, developers, and external stakeholders to define and work towards achievable goals.

Here's What You Can Expect To Be Doing

You’ll be getting hands-on with building modern .NET Core applications and helping us move legacy systems over to newer tech (bonus points if you’ve touched Ruby or VB, but it’s definitely not a must). You’ll play a big part in shaping our service‑driven architecture, working with .NET Core, APIs and MySQL, and making sure everything we deliver is clean, secure and easy to maintain. You’ll build and deploy into Azure, keep our cloud infrastructure resilient, and drive technical improvements from idea stage right through to production. Collaboration is a big part of the role too — whether that’s partnering with UI Developers for end‑to‑end solutions, working closely with business stakeholders, or supporting the rest of the team to level up. You’ll be designing and working with RESTful APIs, delivering in a CI/CD environment, and always pushing for high coding standards across the team.

A Few Things About You

• Proven experience building Web based .NET Solutions
• Experience with Git, GitHub/Azure Dev ops
• Familiarity with agile environments
• Experience/knowledge of developing for the cloud
• Experience with CI and Automation tools
• Critical thinker and problem-solving skills
• Be able to communicate well with technical and non-technical people
• Comfortable working independently
• Preferred knowledge of Azure PaaS services
• Preferred eCommerce development
• Experience with modern Frontend technologies React/Vue desirable but not essential
• Experience in TDD desirable but not essential

A Bit About Us

musicMagpie is the surprisingly quick and easy way to declutter and get cash for your stuff, which is why millions of people use us every year to sell their mobile phone, games consoles, tablets, smartwatches, CDs, DVDs, games, books, blu-rays & much more. We've paid hundreds of millions to our happy customers - the smart, sustainable and trusted way to shop and sell.

As a pioneer in the circular economy, we’ve built a trusted platform using our circular model of recycling, refurbishing, reselling and renting products to give tech a second life and help to reduce e-waste on a massive scale.

Our Benefits

As a musicMagpie employee, you’ll be part of a company that’s making a real difference, redefining how people buy and sell tech, and shaping a greener, more sustainable future. Plus, you’ll have the chance to learn, grow and innovate alongside a team that’s friendly, supportive and always looking ahead!

• 33 days holiday (inclusive of Bank Holidays)
• Holiday purchase scheme on top of your above statutory allowance
• Salary sacrifice pension scheme
• Share save scheme
• Discounts across the musicMagpie product range
• Making a difference - 2 days paid leave for volunteering at a charity of your choice
• Health & wellbeing - Employee Assistance Helpline (EAP) & access to mental health first aiders and much more

We’ve been growing fast, really fast. And with even bigger plans ahead, we’re on the lookout for a Data Engineering & Infrastructure Manager. This is a transformational position that shapes how we design, build, and run data across the whole group.

Reporting to the Head of Data, you’ll lead the strategy for our Data Engineering and Platform capabilities. Your work will make high‑quality, reliable, real‑time data available across the business, powering analytics, AI, and the day‑to‑day decisions that keep AO moving.

If you’re excited by the idea of building something truly meaningful, influencing a whole organisation, and setting the direction for years to come, this is your chance to make a big impact.

Here's What You Can Expect To Be Doing

You’ll lead and develop our Data Engineering Lead and their teams of data and platform engineers, creating and delivering the strategy for Data Engineering and Data Infrastructure across the group. Day to day, you’ll oversee a portfolio of change projects while keeping our production data environment running smoothly and securely. You’ll focus on continually improving how our people, processes, and technology operate, working closely with teams across Retail, Logistics, Technology and beyond to make sure data is embedded into everything we do. You’ll also manage budgets, build strong relationships with stakeholders at every level, and ensure that the work your teams deliver is aligned, impactful, and drives value across the business.

A Few Things About You

• You’re a practical strategist — someone who can spot opportunities, design solutions, and bring people with you.
• You’ve got a great eye for detail but can also zoom out and think creatively when needed.
• You’re experienced in leading managers and planning ahead for the next 12-24 months.
• You’re passionate about building a "data‑first" culture, where data fuels decisions and innovation.
• You’re confident partnering with different teams and stakeholders, from hands‑on engineers to senior leaders.
• You’ve delivered multiple data projects at once and can clearly articulate business value and ROI.
• You stay curious about industry trends and emerging tech, and you know how to explain complex topics in simple, accessible language.

Key Responsibilities

• Define, create, and deliver the group-level Data Engineering and Platform strategy.
• Lead the 12-24 month planning and budget for your area.
• Oversee data deliverables for a wide portfolio of business projects.
• Ensure our data platforms are high‑performing, resilient, and available 24/7.
• Lead a team of twelve, including development of managers and technical specialists.
• Architect a modern, scalable, self‑serve, real-time data platform.
• Recruit and develop team members, creating strong business cases for resources when needed.
• Define data standards, processes, and best practices — and ensure they’re followed across AO.
• Build strong, trusted relationships with senior leaders in Tech and the wider business.
• Support training and development so AO stays ahead in data capability.
• Partner closely with our Data Science and Analytics teams.
• Manage relationships with vendors, partners, and third‑party service providers.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

Are you a solution‑orientated leader ready to make a real impact in logistics?

We’re looking for an Assistant Shift Manager who can keep our operation running smoothly while driving efficiency, collaboration, and team development. In this role, you’ll work closely with key operational teams including Transport, Inventory, Returns and Outbases, while also building strong relationships with Commercial, Quality, People, and Health & Safety functions.

You’ll report directly to the Shift Manager, stepping in to support and lead the operation when needed, helping your team deliver consistent, high‑quality performance.

This role operates on a 4 on / 4 off shift pattern, giving you a balanced rhythm that supports both work and life — perfect for leaders who want structure, stability, and time to recharge.

If you’re passionate about leading people, improving processes, and creating a positive, high‑performing environment, we’d love to hear from you.

Here's What You Can Expect To Be Doing

Leadership and Support:

• Report directly to the Shift Manager, providing vital support and stepping in when needed.
• Lead and motivate teams across various departments to maintain efficiency and operational success.
• Drive team development and foster a culture of collaboration and accountability

Operational excellence:

• Ensure smooth and efficient day-to-day operations across department like Transport, Inventory, Returns and Outbases.
• Complete incident reporting to ensure accurate documentation of any operation issue or safety concerns
• Report maintenance issues and liaise with relevant departments to inform or help resolve the issues efficiently.
• Manage and escalate high-level tickets related to the operation, ensuring swift resolution.
• Cover other operation management roles when required.

People Management & Development:

• Conduct 1-1 and development chats to support employee growth and performance
• Conducts welfare meetings to address employee concerns and wellbeing.
• Conduct and manage formal PIP process to address performance issues and encourage improvement.
• Issue recognition cards throughout the operation to recognise
• Administer documented discussions to ensure clear communication and employee accountability.
• Conduct disciplinary hearings to handle employee conduct issues in a fait and consistent manner.
• Conduct grievance investigations to ensure issue are addressed and resolved fairly.
• Approve Holidays, ensuring adequate coverage and staffing levels.

A Few Things About You

Warehouse Operations and Management:

• Strong knowledge of inbound and outbound warehouse processes
• Hands on experience in stock management, audits, and adapting to changing workloads.

Leadership & Team Development:

• Proven ability to motivated and develop diverse team with fair, consistent leaderships
• Calm and solution orientated under pressure, driving result and team success

Operational efficiency:

• Skilled in supply chain processes and cross functional collaboration
• Expertise in labour management, capacity planning, and dispatch to optimise efficiency

Technical and reporting skills:

• Proficient in Warehouse Management systems (WMS) and Microsoft office.
• Experience in generating management reports to track performance and drive improvements

Performance & metrics:

• Strong understanding of key performance metrics, including damage rates and labour costs to improve operations.

Apply now and join a dynamic team where your influence really matters.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

• 24 days holiday
• At least 5% contribution pension scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Make a difference day (x2 fully paid charity days a year)
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page.

At AO, we believe logistics should be fast, accurate, and brilliantly executed — and that starts with having exceptional people controlling our stock and data overnight. As a Stock Controller (Nights), you’ll play a vital role in keeping our operation running smoothly, ensuring every trailer, shipment and stock movement is accounted for with precision.

If you’re someone who enjoys solving problems, thrives in a busy environment, and takes real pride in accuracy, this could be the perfect next step for you.

Here's What You Can Expect To Be Doing

Trailer Building & Night Operations

• Manage end‑to‑end trailer building, ensuring all loads, drivers, routing information and documentation are correct and ready for dispatch.
• Oversee night‑shift workflows including tranship operations, crew changes, departure tracking and exception handling.
• Keep systems updated in real‑time to support accurate, on‑time departures.

Additions & System Accuracy

• Lead the "Additions" process — handling route changes, producing reports and communicating updates across teams.
• Maintain accuracy across internal systems, ensuring clean, reliable data for the wider operation.

Inbound & Inventory Control

• Check inbound documentation and assign loads to the correct bays.
• Use the Goods In Dashboard to process JIT, KLS, HD and Bulk supplier deliveries, escalating discrepancies as needed.
• Investigate stock issues using our Warehouse Management System (GEAC) — including missing stock, negative balances, order errors and other anomalies.
• Produce key inventory reports on time and to a high standard.
• Manage Simba product processes, including inbound checks, investigations and reporting.

Your work will ensure the night operation stays on track and the day team starts every shift with the right information.

A Few Things About You

• Strong analytical and problem‑solving skills.
• Comfortable handling data and using warehouse systems (WMS experience is a big advantage).
• Solid MS Excel and Microsoft 365 knowledge.
• Excellent communication across departments.
• Highly organised with strong attention to detail.
• Able to work accurately under pressure and multitask effectively on a busy shift.
• Proactive approach to solving issues before they impact the operation.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

As an AO employee you can take full advantage of our benefits package. As well as fundamental benefits, like pensions and holidays, we have designed our "AO Perks" to help you out financially, make your work life a little easier or make your home life a lot more fun.

This role supports the effective running of shift operations by managing workflow, resolving escalations, and ensuring all processes are completed accurately and on time. The position is responsible for coordinating labour, maintaining high operational standards, and ensuring that team KPIs and quality measures are consistently met. It also plays a crucial role in people management, supporting welfare, performance, and attendance processes across the team.

• Salary: £36,355.41 per annum
• Shift pattern: 4 on 4 off
• Working Hours: 6pm-6am (40.25)
• Location: AO Logistics, Alpha Building, Weston Road, Crewe, CW1 6BF

Here's What You Can Expect To Be Doing

• Manage daily operational tasks, including task delegation, cage organisation and shift scheduling.
• Investigate inventory discrepancies, manage operational escalations and oversee processes such as photo audits and model checks.
• Deliver effective communication through weekly briefings, daily handovers and cross department liaison.
• Ensure KPIs and quality targets are met.
• Manage shift ordering and labour planning.
• Lead people processes including welfare checks, PIPs and evaluations.
• Promote team culture through reward and recognition.
• Maintain a safe working environment.

A Few Things About You

• Have a strong understanding of warehouse and logistics operations.
• Proven ability to delegate tasks effectively.
• Experience in people management activities such as welfare meetings, absence management and documentation.
• Be a confident communicator capable of delivering briefings and handovers.
• Have good analytical and problem-solving skills.
• Possess a solid knowledge of Health & Safety practices.
• Have strong organisational skills with an ability to manage multiple priorities.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

• 24 days holiday
• At least 5% pension contribution scheme
• Healthcare Cashback Scheme
• Exclusive staff Discount
• Enhanced Maternity, Paternity and Adoption packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.

The D365 Solution Architect plays a key role in shaping how we use Microsoft Dynamics 365 across Finance & Operations, Supply Chain, WMS and Azure. They’re responsible for the end‑to‑end design of our solutions, making sure everything hangs together — from functionality and integrations through to data, security and long‑term supportability.

This role keeps us aligned with Microsoft’s roadmap, sets clear architectural standards and cuts out unnecessary complexity. The focus is on building solutions that are scalable, reliable and ready for One Version — not just today, but for the long term.

Working closely with Functional and Technical Consultants, Integration Engineers, Test Leads, Enterprise Architects and our business teams, the Solution Architect helps create a D365 platform that’s secure, cost‑effective and built to support the way AO operates.

Here's What You Can Expect To Be Doing

As D365 Solution Architect, you own the end‑to‑end architecture across Finance & Operations, Supply Chain, WMS and Azure. You set the direction, define clear design standards and make sure solutions are simple, scalable and aligned to Microsoft’s roadmap — with minimal customisation and full One Version readiness.

You govern configuration, extensions, integrations and ISVs, balancing the right use of D365, Power Platform and third‑party tools while keeping technical debt under control. You ensure integrations are robust, data flows are reliable and the platform can handle high‑volume, business‑critical workloads.

You provide architectural oversight across environments, releases, data migration and cutover, making sure the platform is resilient, secure and operationally ready. Working closely with delivery teams, enterprise architecture, Microsoft and vendors, you guide decisions, challenge complexity and help build a D365 platform that’s cost‑effective, secure and built to support how AO runs — especially at peak.

A Few Things About You

Architecture & Technical Expertise

• Extensive experience architecting D365 F&O, Supply Chain and/or WMS.
• Strong knowledge of Microsoft extensibility framework, integration patterns and data architecture.
• Deep understanding of D365 internals, data entities, dual‑write/CDS/Dataverse and APIs.
• Strong familiarity with Azure services (Logic Apps, API Management, Service Bus, Event Grid, Function Apps).
• Experience assessing ISVs, AppSource solutions and custom extensions.

Engineering, Delivery & Governance

• Experience in multi‑vendor, multi‑workstream ERP transformations.
• Strong skills in solution governance, impact assessments and quality gates.
• Experience supporting release readiness, regression strategy and One Version compliance.
• Ability to produce high‑quality architectural documentation and solution diagrams.
• Awareness of DevOps pipelines, environment strategy and testing automation needs.

Security, ITSM and Operational Awareness

• Understanding of RBAC, identity patterns, compliance and operational security.
• Experience designing observable, traceable and monitorable enterprise solutions.
• Awareness of cloud cost optimisation and operational SLAs.

Core Skills

• Excellent communicator with strong stakeholder influence.
• Ability to simplify complex architectural decisions.
• Structured, analytical and proactive approach.
• Highly collaborative, working across teams to maintain platform and programme alignment.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

At AO, we don’t just deliver appliances — we deliver awesome. Behind every great delivery is a brilliant team, and we’re proud to create a place where people feel supported, valued, and able to be their best.

We’re looking for skilled FLT Drivers to join our Day Team in Alsager. If you’re safety‑focused, reliable, and up for learning, we’ll give you the tools, training, and support to succeed — including training on 2-2.5t trucks.

What you’ll love about the role:

• Pay: £13.29 per hour
• Hours: 40.25 hours per week
• Shift pattern: 4 on / 4 off (rotational)
• Shifts: 6:00am - 6:00pm

Learn more. Earn more. Be more. 🚀

We invest in our people. That’s why you’ll have the chance to train on our 2.5t trucks and earn incentives while you upskill to become one of our Bulk Drivers:

• Month 1: £150
• Month 2: £150
• Month 3: £200

Earn up to £500 while training and developing your skills.

Here's What You Can Expect To Be Doing

• Employ manual handling techniques and adhere to a safe work system as per H&S training.
• Handle Large appliances and manage heavy manual tasks with confidence.
• Minimise potential damage by following training guidelines for appliance handling.
• Report accidents, product issues or damage-related issues.
• Perform general warehouse duties.

A Few Things About You

Teamwork is essential for maintaining motivation throughout shifts, so you should be able to work independently wile also collaborating effectively with others

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our Benefits are designed to cover the moments that matter to Aoers. From health and wellness to giving back - you'll be rewarded inside and outside of work.

• Holidays; 24 days
• Pension; contribute 5% of your annual salary and we'' do the same, giving you a little extra support for the future
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & Wellbeing; Discounted gym membership, and our Help @Hand scheme give you access to virtual GPs, Mental Health support and much more.
• Discounts; Exclusive discounts across our product range
• Family leave; Enchance Maternity, paternity and adoption leave.

To see all our benefits and perks, visit our AO Benefits Page.

We’re looking for an Azure DevOps Engineer to support and modernise the integrations that power our Microsoft Dynamics 365 Finance, Supply Chain, Warehouse Management and Retail platforms. You’ll build secure, resilient and automated integration flows across Azure, ensuring our data and processes run smoothly, reliably and at scale.

Working with cross‑functional teams across Tech, Architecture, Test and Security, you’ll take ownership of integration engineering, CI/CD enablement, observability, automation and operational stability in a mission‑critical environment.

Here's What You Can Expect To Be Doing

• Build, configure and maintain integrations across D365 using secure, scalable and testable patterns.
• Manage DMF entities, recurring integrations and D365 batch processing.
• Implement monitoring, dashboards and alerting using Azure Monitor, Application Insights and Log Analytics.
• Build self‑healing automation with Logic Apps, Functions and retry/back‑off patterns.
• Design and maintain CI/CD pipelines using Azure DevOps and GitHub (incl. GitHub Actions).
• Implement automated testing, security scanning and IaC deployments (Bicep/ARM/Terraform).
• Troubleshoot integration issues across APIs, queues, DMF, authentication and data integrity.
• Ensure security standards, RBAC and secret management via Azure Key Vault.
• Support SIT, UAT, cutover and hyper‑care with strong documentation and handover.

A Few Things About You

• Hands‑on D365 F&SCM integration experience.
• Strong DMF and batch framework expertise.
• Skilled in REST/OData/API integrations and Azure Integration Services (Logic Apps, Functions, Service Bus, Event Grid, API Management).
• Strong Git, CI/CD and automation experience (Azure DevOps/GitHub Actions).
• Experience in SLA‑driven environments with strong troubleshooting skills.
• Structured documentation and delivery discipline.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

As our D365 Technical Consultant, you’ll be a hands‑on technical lead across Microsoft Dynamics 365 Finance & Operations, Supply Chain, WMS and Azure.

This role is all about keeping our ERP platform robust, upgrade‑ready and fit for purpose. You’ll guide how we configure, extend and integrate D365, making sure we move fast without creating technical debt, and that we stay aligned to Microsoft’s One Version release model.

You’ll work closely with Functional Consultants, Integration Engineers, Test Leads and Architects to make sure the platform is secure by design, operationally stable and ready to support our day‑to‑day business.

Here's What You Can Expect To Be Doing

You’ll be hands‑on in shaping how our D365 platform is built and extended, working with Functional Consultants to decide when to configure, extend or build — and challenging unnecessary customisation along the way.

You’ll design and review technical solutions across D365, Azure and integrations, making sure everything is secure by design, upgrade‑ready and aligned to Microsoft’s One Version model.
You’ll help uphold development and release standards, assess the impact of upcoming releases, and support testing, release readiness and environment uplift.

You’ll also help keep the platform stable day to day — supporting deployments, monitoring integrations, resolving issues quickly, and acting as a trusted technical advisor to delivery and business teams.

A Few Things About You

You’re a hands‑on D365 technical specialist who’s comfortable working deep in the detail, but you can also step back and explain technical decisions clearly and pragmatically.
You’ve worked with D365 Finance & Operations, Supply Chain or WMS in live environments, and you understand how to manage customisations so they stay supportable and upgrade‑ready. You care about building things properly — not just making them work once.

You’ll likely bring experience in areas like:

• D365 technical development, including X++
• Managing and reviewing the Customisation Analysis Report
• Working within Microsoft’s One Version release cycle
• Azure integration services such as Logic Apps, Function Apps and Service Bus
• API patterns including OData and REST
• CI/CD pipelines using tools like Azure DevOps

You’re collaborative, delivery‑focused and practical in your approach. You’re comfortable working with both technical and non‑technical stakeholders, and you take pride in building solutions that are secure, reliable and ready for the long term.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.

Ready to Lead Our PM Shift?

If you thrive in a fast-paced environment and love making things happen, this is your chance to take ownership of our afternoon and evening operations. As a PM Shift Supervisor, you’ll be the driving force behind a smooth-running warehouse and ensure every customer gets their appliance delivered on time.

This isn’t just a desk job - it’s hands-on, dynamic, and perfect for someone who enjoys solving problems and leading a team. You’ll oversee delivery and installation runs, keep our vehicles compliant and road-ready, and support our Drivers and operational teams throughout the shift.

Please note that a Full UK Manual Driving Licence is required for this role.

• Salary: From £27,000.00 to £29,000.00 per annum
• Shift pattern: 5 on 3 off 5 on 2 off
• Hours: 40 hours per week
• Start and finish time: 1.00pm - 10.00pm
• Job Type: Full time and permanent contract
• Location: Bowden Terminal, Luckyn Lane, Basildon, Essex, SS14 3AX

Here's What You Can Expect To Be Doing

• Lead the PM shift to ensure all delivery and installation runs are prepped and ready.

* Complete daily reports for the Depot Manager.
* Check vehicles meet transport legislation and security standards before leaving the depot.
* Support and guide team members (employed and self-employed) to maintain compliance.
* Carry out alcohol testing when required.
* Communicate with Drivers, resolving queries quickly and professionally.
* Manage transhipping and reloads efficiently.
* Debrief vehicles returning from delivery runs.
* Make key decisions in the absence of the Depot Manager to keep performance on track.
* React fast to challenges and solve problems independently.

A Few Things About You

• Strong understanding of transport legislation and logistics operations.

* Ability to build positive relationships under pressure.
* Excellent decision-making and problem-solving skills.
* Clear and confident communication skills, both verbal and written.
* Competent in Microsoft Office, especially Excel.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

• 31 days holiday
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.

At AO Recycling, we are committed to extracting as much value as possible from the waste electrical and electronic equipment (WEEE) that is thrown away by UK households every year. Like the rest of the AO Group, we are a very exciting and enthusiastic company to work for. The role will be located at our innovative plastics recycling plant in Telford, Shropshire, which uses state of the art technology and is able to create high quality recycled plastics for reuse in new products.

We are growing rapidly and so with that, opportunities to develop and try new approaches become aplenty. Quality is at the centre of what we do and is critical to us delivering our strategic objects and Super North Star. This is where you come in!

Working for the Plant Manager as part of the site operations management team, with a matrix structure including Engineering, SHEQ, HR, and Finance, you are fully accountable for delivering consistent quality of our products and helping us grow through NPI, product development and further certification.

The role has been expanded as we progress, at AO speed, towards our Super North Star.

We are part of a bigger group and with that backing comes stability and continued investment in our business and growth aspirations.
At the AO Plastics Recycling Plant, we are focused on creating industry leading product streams for our customers. We succeed through teamwork, facing adversity in a logical and pragmatic way and taking accountability for what we do.

Here's What You Can Expect To Be Doing

• Take ownership for projects to create new and improved products, working with customers and other stakeholders to deliver within specifications (colour, mechanical properties, external standards such as food grade/toy grade/EL standards).
• Lead root cause analysis, quickly determining non-conformance, managing customer complaints and implementing corrective and preventative actions, whilst understanding the commercial and operational implications.
• Monitor and report failure analysis trends, erosion of quality or product performance and liaise with relevant teams to determine corrective actions.
• Leading process improvements utilising Statistical Process Control and Lean techniques to improve production efficiency, reduce output inconsistencies and waste/reprocessing.
• First line manager for a team of 3 laboratory technicians running a fully equipped operational laboratory testing 24 hours a day, 5 days per week.
• Ensuring all products meet technical specifications driven by internal targets or customer specifications, including mechanical properties and colour.
• Training and developing your teams, upskilling where required, ensuring all holidays and absences are managed to ensure your department always delivers against KPI’S and fostering a sense of collective responsibility.
• Providing technical and laboratory support for the wider AO Recycling business, including testing other (non-plastic) outputs using key laboratory equipment to ensure regulatory compliance and accurate classification.
• Develop and maintain written/technical instructions and procedures, ensuring consistent departmental outputs, with these meeting business and external audit requirements.
• Attending daily operational review meetings, providing updates on quality performance, live defects, and ongoing improvement work.

Additional Responsibilities
• Provide holiday and sickness cover for the Plant Manager, being confident and able to guide the supervisor community to deliver daily operational tasks.

A Few Things About You

• Minimum 3 years’ experience in a senior quality or technical role, with people management responsibilities. Plastics experience preferred.
• Laboratory experience (working and managing).
• Deep technical understanding of polymer science, moulding and product development desirable.
• Knowledge and experience of ISO and relevant regulatory standards desirable.
• Degree in Polymer Sciences or a related technical field.
• Experience in using SPC and Lean Six Sigma required.
• Flexible and responsive approach with pragmatic and logical thinking required for the role.
• Be able to prioritise what is critical and manage daily tasks, whilst solving complex problems and delivering R&D.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.
To see all our benefits and perks, visit our AO Benefits page.
• Holidays; 25 days holiday
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• Free Food Thursday - Last Thursday of every month, lunch is on us as a way of saying thank you for your efforts!

Are you the kind of person who thrives in a fast‑paced environment, loves bringing people together, and can keep operations running seamlessly even on the busiest days? If you’re someone who leads by example, spots problems before they become issues, and takes pride in helping a team succeed, then this role could be the next exciting step in your journey, We are looking for someone who’s hands‑on, proactive, and genuinely motivated to make a difference from day one.

In this role, you’ll be a key part of the Night time operation — supporting your team, driving standards, and keeping everything running safely and efficiently. You’ll play a big part in creating a positive team culture and ensuring we deliver the world‑class service AO is known for.

Shift Pattern: 4 on 4 off (Rotational Shift Pattern)
Salary: £35,310.50

Here's What You Can Expect To Be Doing

• Supporting the smooth and safe running of daily warehouse operations.
• Leading, motivating, and supporting your team to deliver high‑quality work every shift.
• Maintaining accurate stock levels and resolving inventory issues quickly.
• Delivering daily briefings and clear communication to keep everyone aligned.
• Managing low-level people processes such as discussions, investigations, and welfare conversations.
• Owning Health & Safety routines including incident reporting, walkarounds, and safe MHE practices.
• Working collaboratively with other teams and partners to support operational goal

A Few Things About You

We’re looking for someone who brings positive energy, strong leadership, and a passion for doing things the right way.

• Confident leading people and creating a supportive, high-performing team environment.
• Can stay organised and focused in a busy operational setting.
• Have a solid understanding of warehouse processes and inventory systems.
• Confident in making good decisions under pressure and solve problems calmly.
• Take Health & Safety seriously and set the standard for safe working.
• Build strong relationships and communicate clearly with colleagues at all levels.
• Comfortable using warehouse systems and technology to keep things running smoothly.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

It’s not about the job you need now, it’s about who you want to be and where you want go. The thing about AO is that you don’t have to leave to move on. We have the kind of environment where people learn and thrive and be the best they can be.

That’s our values talking.

We empower each and every person to push the boundaries of what’s possible. We’re growing rapidly and so should you. Our environment and our culture are vibrant and engaging, you almost have to feel it to believe it.
"Our people are our biggest asset, they’re our culture: that unique, indescribable thing that makes us really different."

Fuel your future with AO and earn up to £2,000 in performance bonuses plus a £2,000 welcome bonus when you join our team.

We’re all about balance — enjoy a shift pattern that fits your lifestyle, giving you the freedom to work in a way that works for you. As one of our Gas Engineers, you’ll keep full control of your Gas Safe card, while enjoying a reliable income you can count on.
* Salary: £34,800.00 - £36,800.00 per annum
* Shift Pattern: 4 on 4 off / 6am- 6pm
* Location: Unit 1, Middleton Avenue, Strutherhill Ind. Estate, Larkhall, ML9 2UN

Here's What You Can Expect To Be Doing

As a Gas Engineer at AO, you’ll team up with one of our drivers to visit customers’ homes and install gas appliances and electrical products.

No repairs—just safe, high‑quality installs and brilliant customer service, every time.

A Few Things About You

Essential

• Full UK driving licence with no more than 6 points.
• CCN1 & CKR1
• To be over the age of 21 for insurance purposes
• At least 1 year of experience within gas installations

Desirable

• Some experience in electrical appliance installation is ideal, but we'll provide training to make you electrically competent.

Our Benefits

As a Gas engineer, you will gain:

• A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year.
• On-call support from our technical team
• Fantastic training facilities with ongoing learning opportunities
• Competitive pension Scheme
• Healthcare Cashback Scheme
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page.

At AO Recycling, we are committed to extracting as much value as possible from the waste electrical and electronic equipment (WEEE) that is thrown away by UK households every year. We are growing rapidly and so with that, opportunities to develop and try new approaches become aplenty. If you are an energetic, hands on, innovative and professional, this is the environment for you.

Our fridge recycling plant is one the most efficient and advanced in the UK and It sets a new standard in recovering metals, plastics, and gases. We use cross flow shredders to dismantle fridges, whilst safely extracting and treating the flammable gasses and CFCs through our cryo-condap solvent recovery plant. Ferrous and non-ferrous metals are recovered as well as plastics, and polyurethane foam. The whole process is fully automated and done using a series of screens, magnetic separators, and air classifiers. The plant produces high quality recycled products and complies with the highest European environmental standards.

An exciting opportunity has arisen for a Mobile Plant Fitter that predominately carries out repairs and maintenance to our fleet of 36 forklift trucks in Telford. This role also provides welding and fabrication services, and general maintenance to an array of waste recycling machines.

The successful candidate will work on a 4 on 4 off shift pattern on days and nights.

Here's What You Can Expect To Be Doing

No two days are ever the same at AO Recycling, but here’s a taste of what you’ll get up to:

• Carry out repair and maintenance on mobile plant and site infrastructure, as planned or directed by site management, including mechanical engineering, fabrication, and welding tasks
• Plan and deliver corrective and reactive work, making sure tools, parts and materials are available, minimising production downtime, upholding the highest safety standards, and maintaining tidy work areas through a ‘clean as you go’ approach at all times
• Ensure the equipment used to undertake welding, fabrication or other service work is in good working order and serviced as required. Must have a solid understanding of all hot work activities and welding accessories
• Ensure that all plant and equipment on site is modified and improved, as necessary, to maximise equipment availability and performance whilst still achieving output levels required to meet production demands.
• Complete dynamic risk assessments where necessary to ensure that safe working practices are upheld, and risk reduced
• Be aware of stock control and maintain shift paperwork to the highest standard, to complete condition reports and other documentation as defined by the maintenance strategy
• Assess malfunctioning equipment and provide advice to the site management team to support and influence decision‑making
• Carry out engineering project work and assist with new installations or refurbishments to ensure high quality, reliable operational performance
• Update and administer the Computerised Maintenance Management System (CMMS) while completing Planned Maintenance inspections in line with the site maintenance plan, ensuring all work is carried out safely and effectively.
• Contribute to problem solving workshops, providing engineering expertise to identify root causes of failures and subsequent improvement actions
• Attend daily operational review meetings, providing updates on Planned Maintenance compliance, live defects, and ongoing improvement plans
• Complete dynamic risk assessments and adopt a ‘clean-as-you-go’ approach to keep our plant super safe

A Few Things About You

• Experienced and qualified engineer with mobile plant repairs, welding, fabrication, mechanical bias.
• Ability to provide solutions to real time problems from concept, build to installation.
• High attention to detail with high standards of work.
• Excellent communicator, both written and verbal.
• Highly organised and able to plan and prioritise workloads.
• Understanding of safe systems of work. I.e., Plant isolations and safety systems
• Computer literate and familiar with Microsoft office systems.
• Knowledge of CMMS systems.
• Driven and self-motivated.
• Good communicator.
• Ability to work on own initiative or part of a team.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 21 days holiday (inclusive of bank holidays)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• Free Food Thursday - Last Thursday of every month, lunch is on us as a way of saying thank you for your efforts!

To see all our benefits and perks, visit our AO Benefits page.

At AO Recycling, we are committed to extracting as much value as possible from the waste electrical and electronic equipment (WEEE) that is thrown away by UK households every year. Like the rest of the AO Group, we are a very exciting and enthusiastic company to work for. The role will be located at our innovative plastics recycling plant in Telford, Shropshire, which uses state of the art technology and is able to create high quality recycled plastics for reuse in new products.

We are growing rapidly and so with that, opportunities to develop and try new approaches become aplenty. If you are an energetic, hands on, innovative professional, this is the environment for you. We will soon move from a 2-shift (6am-2.15pm / 1.45pm-10pm Mon-Fri shift pattern to 24/5), and as we do this, AOer’s who move to this shift pattern will benefit from an additional pay increase to compensate the unsociable hours.

We are part of a bigger group and with that backing comes stability and continued investment in our business and growth aspirations.
At the AO Plastics Recycling Plant, we are focused on creating industry leading product streams for our customers. We succeed through strong operational ownership of Safety, Environmental, Quality and productivity.

Here's What You Can Expect To Be Doing

• First line manager for a team of 6-7 people within an automated production line.

• Leading the team by ensuring equipment and materials are available and operational capacity and throughput are maximised.

• Responsible for managing and appraising team performance, developing team ethic underpinned by mutual trust, dignity and respect. Key role in ensuring skills training is completed, mentoring and development of your team members, along with managing absenteeism and first line disciplinaries.

• Ensuring adherence to all company policies and processes. Drive continuous improvement, emphasising safety, quality, efficiency, productivity, cost reduction and morale.

• Manage staff and storage of stock and all areas are organised, tidy, compliant and safe. The site should always be VIP / audit ready, and you will drive the culture and pride in the site.

• Lead Daily Shift briefings, using and completing reports, monitoring safety, whilst ensuring all KPI’s are met. Able to identify areas of improvement, or challenges which require support or project teams to overcome.

• Updating the production data into dedicated data capture/analysis software.

• Contributing to problem solving workshops, providing operational expertise to identify root causes of failures and subsequent improvement activity.

• Attending daily operational review meetings, providing updates on operational performance, live defects, and ongoing improvement work.

• Lead, perform, and/or participate in 5S housekeeping, accident investigation, and safety audits and related activities.

A Few Things About You

• Experience in supervising teams (min. 2 years for Supervisor, min. 3 years for Shift Co-Ordinator), ideally in an operational setting.
• ILM management (L2 - Supervisor, L3 - Shift Co-Ordinator) or equivalent qualification, with a desire to advance with AO supported qualifications.
• Likes high contact time with team, and works alongside the team when required (FLT training will be given if required)
• Experience working within a processing, manufacturing, or similar environment.
• Good communication skills.
• Ability to think logically and decisively to effectively provide solutions.
• Ability to work on own initiative or part of a team.
• Formal qualifications in English and mathematics (GCSE or equivalent).
• Experience and/or qualifications in continuous improvement beneficial.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.
To see all our benefits and perks, visit our AO Benefits page.
• 22 days holiday plus bank holidays
• At least 5% contribution pension scheme*
• Free lunch once a month
• Training courses and career progression (including ILM management development)
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership

Are you passionate about maintaining high standards and driving operational excellence? AO is looking for a proactive and hands-on Outbound Quality Lead to support our warehouse loading operations during the night shift.
In this role, you’ll be at the heart of our outbound logistics, ensuring safety, efficiency, and compliance across the team. You’ll act as a key link between frontline colleagues and management, coaching team members and upholding high standards throughout the operation.

• Salary: £30,000.00 per annum

Shift Pattern: 4 on 4 off
Job Type: Full time and permanent contract
Location: AO, Weston Road, Crewe, CW1 6BF.

Here's What You Can Expect To Be Doing

• Lead and support the loading operation with a hands-on approach.
• Manage trailer operations, ensuring accurate timings and safety compliance.
• Maintain bay flow and manage lane conditions to reduce congestion.
• Enforce site rules, warehouse standards, and handling practices.
• Deliver clear and confident inductions to new starters.
• Conduct retraining and audits for staff needing support.
• Coach team members to load trailers safely and correctly.
• Communicate operational concerns and suggest improvements to managers.
• Join weekly calls with depot management to review and improve performance.

A Few Things About You

• Clear and confident communication skills with both frontline staff and senior leaders.
• Confidence in enforcing rules and maintaining consistent standards.
• Ability to coach, support, and give constructive feedback.
• High attention to detail and consistency in your work.
• Basic understanding of warehouse systems and tools.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.

• 24 days holiday (Excluding Bank Holidays)

• At least 5% contribution pension scheme*

• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

We’re looking for a Test Lead to take ownership of testing across our D365 transformation programme. This role is all about ensuring quality and readiness at every stage of delivery. You’ll define and maintain the end-to-end test strategy, making sure environments, tooling, automation, and governance are in place to support a smooth release cadence.

You’ll work closely with programme leadership, developers, and vendors to embed testing best practices from design through to deployment. From managing requirements traceability and defect lifecycles to leading integration and non-functional testing, you’ll be the go-to person for all things quality.

This is a hands-on leadership role where you’ll establish automation frameworks, integrate suites into CI/CD pipelines, and enforce secure-by-design principles. You’ll provide real-time dashboards and KPIs to give stakeholders confidence in application quality, integration stability, and readiness for progression.

Here's What You Can Expect To Be Doing

• Define and maintain the end-to-end test strategy aligned to programme goals and release cadence
• Co-own test forums and reporting cadence with the Group Test Manager
• Ensure traceability from requirements → test scenarios → test cases → defects → release notes
• Set and enforce test policies, standards, entry/exit criteria, and definition of done across all phases
• Drive shift-everywhere practices for early risk identification and testability in design
• Provision and maintain SIT, UAT, and pre-production environments with secure, stable configurations
• Establish and evolve automation frameworks and integrate suites into CI/CD pipelines
• Lead integration and non-functional testing: performance, load, scalability, resilience, and security
• Maintain a disciplined defect lifecycle and ensure timely triage and resolution
• Provide dashboards and KPIs for test coverage, defect trends, and readiness

A Few Things About You

• Proven experience defining test strategy across ERP programmes (D365 F&O/WMS)
• Strong knowledge of automation frameworks, CI/CD, and environment lifecycle management
• Hands-on experience with integration and non-functional testing (performance, load, security)
• Ability to define, present, and track KPIs for test coverage, automation health, and readiness
• Understanding of SDLC, release management, and Microsoft update cadence within ERP programmes
• Excellent communication and leadership skills to engage stakeholders and vendors
• Preferred certifications: ISTQB Advanced Test Manager, Microsoft Certified (D365 SCM, Finance, Azure DevOps Engineer), ITIL Foundation

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised in house coffee shop!

To see all our benefits and perks, visit our AO Benefits page.