Online Merchandising Executive Ecommerce - musicMagpie

About The Role

musicMagpie is part of the AO family, a company that shares our passion for putting customers first, caring for our people, and making a real difference. We’re on a mission to make technology more affordable while helping to protect the planet. By focusing on recycling, refurbishing, and reselling tech and physical media, they offer millions of customers a smart, sustainable, and trusted way to buy, sell, and rent devices. From phones and tablets to games consoles and laptops, everything comes together in one place, making it easier for customers to make better choices for both their wallets and the world.

Since joining AO, we’ve been working closely together, creating exciting opportunities to shape the future of sustainable tech and drive meaningful impact, and together, we’re building something bigger and making a difference that lasts.

We’re hiring an Online Merchandising Executive Ecommerce to support the delivery of marketing and commercial initiatives across email, online and digital marketing channels, ensuring we align with trading priorities and business objectives. This role offers hybrid working including 3 days per week in our Stockport town centre office.

Here's What You Can Expect To Be Doing

You’ll support with SEO initiatives to improve website visibility, organic traffic and onsite content performance. You’ll find ways to enhance the UX customer journey through engaging digital experiences and maximise commercial performance. You’ll create performance reports with actionable insights to inform decision-making and identify opportunities for testing and optimisation. Additionally, you’ll be:

• Coordinating onsite merchandising activity across digital channels, ensuring products, categories, promotions and campaigns are effectively presented to customers.
• Developing onsite content and ecommerce product rankings, landing pages, collections, banners, carousels and promotional campaigns to support commercial objectives.
• Supporting the delivery of the marketing calendar by implementing seasonal campaigns, promotions, discount codes and content updates aligned to business priorities.
• Monitoring and analysing website, campaign and merchandising performance, producing regular reports for senior leadership and identifying opportunities to improve customer engagement, conversion and commercial results.

A Few Things About You

Visa sponsorship is not available for this role. To be considered, you'll need to have an unrestricted and ongoing right to work in the UK, both now and in the future.

• We’re looking for experience in an ecommerce, online merchandising or trading role.
• You’ll bring reporting skills, using performance data and insights to inform decisions, optimise activity, and improve results.
• Experience in testing and optimisation methods and knowledge in Google Analytics would be an advantage.
• We’re looking for great attention to detail, a commercial mindset, creativity, and the ability to manage multiple priorities and deadlines.

A Bit About Us

musicMagpie is the surprisingly quick and easy way to declutter and get cash for your stuff, which is why millions of people use us every year to sell their mobile phone, games consoles, tablets, smartwatches, CDs, DVDs, games, books, blu-rays & much more. We've paid hundreds of millions to our happy customers - the smart, sustainable and trusted way to shop and sell. As a pioneer in the circular economy, we’ve built a trusted platform using our circular model of recycling, refurbishing, reselling and renting products to give tech a second life and help to reduce e-waste on a massive scale.

Our Benefits

As a musicMagpie employee, you’ll be part of a company that’s making a real difference, redefining how people buy and sell tech, and shaping a greener, more sustainable future. Plus, you’ll have the chance to learn, grow and innovate alongside a team that’s friendly, supportive and always looking ahead! Benefits include:

• 33 days holiday (inclusive of Bank Holidays)
• Holiday purchase scheme on top of your above statutory allowance
• Salary sacrifice pension scheme
• Share save scheme
• Discounts across the musicMagpie product range
• Making a difference - 2 days paid leave for volunteering at a charity of your choice
• Health & wellbeing - Employee Assistance Helpline (EAP) & access to mental health first aiders