Stock Controller (Days)

About The Role

In a fast-moving logistics environment, accuracy isn’t just a benefit, it’s a necessity. As a Stock Controller Days, you will play a critical role in ensuring the integrity of our stock, supporting smooth operations across the warehouse, and acting as a key point of control for goods in, inventory accuracy, and reporting.

This is a role for someone who thrives in a structured, data-driven environment, yet is adaptable when things shift because in warehousing, they often do.

Here's What You Can Expect To Be Doing

What You’ll Be Doing

In this role, you will:

• Ensure all inbound documentation aligns with system entries, accurately assigning trailers to the appropriate bays. Promptly identify, report, and action any discrepancies in a timely manner, maintaining operational flow in a fast-paced warehouse environment.

• Manage inbound shipments via the Goods In Dashboard, processing items from JIT, KLS, 3rd Party, and Bulk suppliers, while escalating any discrepancies to Customer Service, Finance, and Returns.

• Conduct inventory investigations using the Warehouse Management System (GEAC) to resolve physical/system stock discrepancies including negative balances, order errors, and missing or excess stock, among other inventory-related anomalies that may arise.

• Generate and manage inventory reports, ensuring they are completed on schedule, prioritised effectively during busy periods, and maintained to a high standard of accuracy.

• Handle 3rd Party product-specific processes, including inbound management, investigations, and reporting, according to internal protocols.

Your efforts will directly support the business in delivering operational excellence, reducing stock loss, and maintaining high levels of inventory accuracy.

A Few Things About You

We are seeking a detail-oriented, proactive individual who brings structure and reliability to fast-paced operations. You’ll need to work well under pressure, communicate effectively, and have a strong sense of ownership for your tasks.

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Key Competencies

Competency

Description

Analytical Thinking

Ability to identify discrepancies and investigate root causes methodically.

Data Analysis

Comfortable working with numerical data and warehouse systems.

Communication Skills

Confident in communicating with cross-functional teams to resolve issues.

Technical Proficiency

Desirable: Experience with Microsoft 365. Strong experience with WMS and MS Excel is preferred; ability to quickly learn new systems is essential.

Problem Solving

Able to take initiative in resolving stock-related challenges and anomalies.

High-Pressure Performance

Works well during busy periods without sacrificing accuracy.

Organisational Skills

Can manage multiple streams of work and meet operational deadlines.

Attention to Detail

High level of accuracy in both data entry and physical stock control.

Deadline Management

Ensures timely completion of investigations, reports, and processing tasks.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU..

Our Benefits

As an AO employee you can take full advantage of our benefits package. As well as fundamental benefits, like pensions and holidays, we have designed our "AO Perks" to help you out financially, make your work life a little easier or make your home life a lot more fun.