Transport Administrator

About The Role

Our Transport Administrators play a vital part in the operation and the customer journey by making sure that all of our customers receive their deliveries on time, every time.

You’ll work closely with our Senior Transport Supervisor and provide continual support to our Drivers dealing with any issues that might arise whilst ensuring that we remain legally compliant within Transport Legislation and Working Time Directives.

• Salary: £25,722.97 per annum
• Hours: 4 on 4 off shift pattern / 40.25 hours per week
• Job Type: Full time and permanent contract
• Location: 305 Building, Jack Mills Way, Crewe, CW2 5UZ

Here's What You Can Expect To Be Doing

• Act as the first point of contact for all Driver queries throughout the day, ensuring that deliveries remain on schedule and support with resolving any issues
• Record any vehicle defects and communicate to ensure that no vehicles classed as off the road are used
• Ensure all vehicles are compliant with legislation, support with ensuring the vehicles is serviced and maintained correctly.
• Allocate routes to our Drivers for the following day, managing their expectations; fairly and consistently
• Update daily reports for the Depot and log any issues
• Ensuring our drivers legal and compliant, including drivers’ hours and weekly rest.
• Controlling the fuel card’s - issuing and reporting any lost or stolen to ensure that replacements can be issued
• Raising purchase order’s when required
• Accurate recording of depot time sheets for all employees

A Few Things About You

• Understanding of transport legislation and logistics operation.
• Consistent level of performance, ensuring that time and cost guidelines are always followed.
• Be able to build strong internal and external relationships to support you to deliver your role.
• Work well under pressure and be able to quickly offer solutions to resolve any issues.
• Good communication skills both written and verbally.
• Competent use of Microsoft, particularly Excel.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

• 24 days holiday
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.